6/10 – Bra
18. mai 2025
Understaffed and it shows
We stayed at this location for 2 nights. It seemed that 1 or 2 people ran the whole place.. front desk, breakfast, housekeeping. Our room AC was not working (room was 80F). They sent someone to fix but no change. We called and they sent someone 2nd time (both times we were away). Upon returning still 80f. I called 3rd time and was told "well we sent someone two times!" I asked to switch rooms but they were full. I asked for refund but was told I'd need to talk to owner. Finally someone showed up with another AC unit and replaced it. Breakfast was good but they need an attendant to resupply coffee and other items when they run out. We were always looking for someone and no one was at front desk. It seemed they were very short handed. Our room cleanliness was average but bathroom floor was dirty. They only have 1 elevator which was slow and made strange noises. I would not return to this location.
Michael
Michael, familiereise på 2 netter
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