2/10 – Dårlig
22. mai 2025
You need management ASAP
We stayed here for our anniversary. From the time we arrived until the time we left, there were issues. There was a fire alarm that went off after we were in bed and we had use an actual fire escape from the 9th floor only to find out it was someone who was smoking in the hallway but yet no one notified the hotel of an all clear as we stood outside in our pajamas after going down a fire escape. When I talked to the Room Director he told me it was the fire department’s job not his. Next, the elevators weren’t working and we had to walk up and down 9 flights of stairs. When I inquired, I was told some kids were jumping in the elevator and it caused a problem. Perhaps someone would be managing the property a bit better? We asked for cups for our coffee maker in our room. Never could get them. This was a terrible start. It was our first time here and it will be our last. When we stopped to talk to the front desk at check out, multiple people were complaining. Strong suggestion to get some alert and involved manager.
Suann
Suann, reise på 3 netter
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