Grand Sirenis Cartagena

Property class: 4
All-inclusive hotel in Cartagena with 2 restaurants and spa

Choose dates to view prices

Grand Sirenis Cartagena is a great choice for a stay in Cartagena. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, facials, or body scrubs. Other highlights at this all-inclusive hotel include 2 outdoor pools, a poolside bar, and a 24-hour fitness center.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Pet friendly
  • Free parking
  • Free WiFi
$223 nightly
The total price is $223
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Room, 1 King Bed, Balcony

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Deluxe Room, 1 King Bed, Balcony

  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Balcony

A modern hotel room with a large bed, a bedside table, a lamp, a wardrobe, and a small seating area.

Superior Room, Balcony

8.0 out of 10
Very good
(3 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Map
Anillo Vial Manzanillo del Mar, Kilometro 3 - 750, Cartagena, Bolívar

What's nearby

  • Playa Manzanillo - 3 min walk - 0.3 km
  • Karibana Golf Club - 6 min drive - 3.1 km
  • Walls of Cartagena - 33 min drive - 18.4 km
  • Clock Tower - 37 min drive - 19.4 km
  • Bocagrande Beach - 49 min drive - 21.4 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 25 min drive

Restaurants

  • ‪Home Burgers - ‬9 min drive
  • ‪Stefano’s Brunch And All - ‬6 min drive
  • ‪La Carbonería - ‬25 min drive
  • ‪Coco Cafe - ‬7 min drive
  • ‪Portofino - ‬7 min drive

About this property

Grand Sirenis Cartagena

  • Grand Sirenis Cartagena is a great choice for a stay in Cartagena. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, facials, or body scrubs. Other highlights at this all-inclusive hotel include 2 outdoor pools, a poolside bar, and a 24-hour fitness center.

All inclusive details

  • This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • Buffet and à la carte meals, snacks, and beverages included
    • Room service during certain hours (limited menu)
    • In-room minibar (all beverages included)
    • Dining availability limited at one or more venues

Land activities

  • Fitness facilities

Lessons/classes/games

  • Aerobics

At a glance

CHECK-IN
3:00pm
CHECK-OUT
12:00pm

Hotel size

    • 147 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)

Pets

    • Pets stay free
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • Free uncovered onsite self parking
    • Limited onsite parking (max 10 spaces per unit)

Other information

    • Smoke-free property

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Reviews

Grand Sirenis Cartagena Reviews

7.8

Good

8.0

Cleanliness

7.0

Amenities

8.4

Staff & service

7.6

Property conditions & facilities

Reviews

Verified review

8/10 Very good

Amazing hotel! staff was very helpful and friendly, breakfast and dinner changed on the week and wasn’t the best, other than that everything was good!
Verified review

10/10 Exceptional

Everything was amazing the staff were super helpful and the food great!! I will be back!
Verified review

10/10 Exceptional

Cute, Quaint, clean, I would stay again
Verified review

10/10 Exceptional

Everything about my stay was amazing, i enjoyed how friendly the staff was they made me feel right at home, the room & view I had was truly stunning I’ll definitely recommend anyone to stay here
Verified review

10/10 Exceptional

Great staff food was awesome
Verified review

8/10 Very good

The resort was nice. The staff were friendly. The food options left something to be desired for those that don’t eat red meat. Overall, enjoyable place. The shower is also huge!
Verified review

10/10 Exceptional

I loved that everything looked just like the pictures only the outside pool wasn’t really available. Staff was so friendly and helpful and service was amazing!!! The restaurant that took reservation offered amazinggggg food. will recommend
Verified review

8/10 Very good

The room was clean, however the mold in the bathroom (shower stall) is what made me have it a 4 star. The food was great Staff we’re exceptionally attentive and helpful even with the language barrier.
Verified review

8/10 Very good

Vacay Stay

The staff was amazing and friendly. The rooms could use some upgrades, especially the shower and toilet area. Other than that the food was really good. Access to the beach was great.
Verified review

8/10 Very good

Nice room service excellent pool need upgrade
Verified review

10/10 Exceptional

Relax stay

Amazing Experience. Luis Orrego was espectacular! Attention to detail and service was on standing.
Verified review

6/10 Good

The staff were wonderful and very accommodating. Building was full of older people, 45+, the food wasn’t the best at all 3/5. If you want a place you can just rest and nothing else, then this location is for you. I now understand why we couldn’t find any videos on TikTok (The age gap)
Verified review

2/10 Poor

Yes the breakfast was fresh, the staff was great maybe a few of them were difficult. They need to notify people of the rules when booking and make sure everything is working properly. This hotel wasn't fair like big name hotels are. I just hope they get better over time.
Verified review

6/10 Good

Staff is great! Food is good. Activities by the main pool amazing! Up keep of resort however has gone downhill since our last visit 5 years ago. Beach is dirty and not private. You cannot see the water from the hotel due to all the structures built on the beach and parked cars which was not there when we first visited under Melia brand. Rooms could be kept better. Black mold in shower and on drying ladder. Started smelling musty. Very dusty behind headboard like it has never been cleaned. Visited the spa, and that was run down as well. We came back because we had an amazing experience and were somewhat disappointed when we retured.
Verified review

2/10 Poor

Do yourself a favor, and please look elsewhere. In many ways, they are still developing and in transition from their previous owner. If I may be honest, I have never been more disgusted/uncomfortable with the treatment towards clients/hospitality. One of their administrators asked me about my time with them and I respectfully told them how I was a bit disappointed/frustrated, especially since the little things matter to me when at all in-inclusive resorts. I also shared how many of the employees don’t even have the decency to put clients first because I did not feel as welcomed, especially since they lack such enthusiasm for what they do. In many ways, I just felt like a burden and inconvenience, which is unfortunate. I must admit though that the food was impressive. The room we had was nice. The bed was a bit too hard. When calling housekeeping, they would take a long while to attend our requests. In summary, I came here wanting to relax and detach myself from my routines only to leave more stressed. Also, the pictures they promote on Expedia are not what they actually have. Again, do yourself a favor and invest elsewhere where they prioritize the customers and make them feel at home.
Verified review

10/10 Exceptional

This property had everything I was looking for. But I am a simple man. I want a comfortable room, great food, friendly staff, a well stocked bar, and access to water (pool and/or beach) The room was very nice. Not too big, but accommodating for me. I slept like a baby in the bed. There is a nice sitting area with a table to relax in, and a decent sized balcony that overlooked the pool. I sat out there everyday! There are two restaurants: The Merkado which is their buffet restaurant and The Fish House is a bit fancier and only for dinner with reservation. I loved the variety of foods they offered in the buffet. Obviously a lot of Latin dishes, but stuff you don’t see normally. Lots of fresh fruit and breads. And a chef preparing specialty meats and eggs to order. The staff were very friendly. Always with a smile and a “hola”. My issue was I don’t speak Spanish and it made it difficult to talk with them. But honestly, if you have a basic understanding, you can get by like I did. There were a few of the upper staff who knew I spoke English, made a point to check on me throughout the week which made it more special for me. There was some construction going on around the area and yes you can hear pounding and other noises. But it didn’t take away from my experience. The construction may be finished in a few months of this review anyway. I would recommend this place to anyone who is looking for a relaxing vacation. I had a great time!!
Lounging at the pool
The view of the beach and sea off their deck
The lobby all done up for the holidays
Verified review

8/10 Very good

One of the few all inclusive hotels in Cartagena. The beach is not in the property but close by. There are only 2 pools 1 pretty small and the main pool which is much bigger and one of the ladders is missing (the main one, right in front of the pool bar) only the steps are there under water and are cracked There is not much to do in the hotel but our room was spacious had a comfortable bed, a balcony but unfortunately didn’t have a nice view. It was a good place to relax and rest when there wasn’t noise from the construction adjacent to the hotel. I have to pin point that In this hotel we found the most customer oriented and courteous people in the whole city of Cartagena and that left a very good impression of the staff on us they were all very pleasant specially a young lady named Valeria that works in two different bars at the hotel. It was pleasure for me and my husband to meet her and in our opinion a great employee for Grand Sirenis hotel.
Verified review

10/10 Exceptional

I like everything and they were very nice to me
Verified review

10/10 Exceptional

Could use more food options
Verified review

10/10 Exceptional

Great experience
Verified review

4/10 Fair

False advertising, when made reservation it states unlimited national Colombian beer and others alcoholics drinks. The only choices of beer is ONE club Colombia and only that one. Some of the other drinks available staff didn’t have ingredients to be made with. The mini bar in the room is another is another false advertisement, two beers to be shared.
Verified review

4/10 Fair

Wasn’t able to get clean towels and rags ,mini bar empty and waited 2hours for a room
Verified review

10/10 Exceptional

Rooms were clean. Food was great. Staff amazing.
Verified review

8/10 Very good

The food was good, rooms were nice and clean, staff very kind.
Verified review

10/10 Exceptional

Very amazing place to stay