Placing you just steps from Zermatt-Matterhorn Ski Paradise, Hotel Matthiol allows you more time for skiing with ski-in/ski-out access. Guests can be pampered with hot stone massages at the spa and grab a bite to eat at the restaurant. A bar/lounge, a health club, and a fitness center are other highlights. Skiers will appreciate access to ski passes and storage. Fellow travelers love the helpful staff.
Check-in start time: 3 PM; Check-in end time: 10 PM
Contactless check-in available
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Babysitting*
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Transfers
Airport shuttle on request (available 24 hours)*
Free train station shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Traveling with children
Childcare in room (surcharge)
Children's menu
What to do
Hiking/biking trails
Rope course
Helicopter/airplane tours
Ice skating
Bicycle rentals nearby
Hiking/biking trails nearby
Sledding nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bicycle rentals
Bike storage
Ski storage
Facilities
2 buildings/towers
Built in 2009
Safe-deposit box at front desk
Garden
Terrace
Fireplace in lobby
Health club
Bicycle parking
Full-service spa
Sauna
Steam room
At least 80% of food locally-sourced
At least 80% organic food
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 394
Wheelchair-accessible restaurant
Stair-free path to entrance
Ski
Ski-in/ski-out access
Ski passes
Ski storage
Snowshoeing
Ski lifts nearby
Ski runs nearby
Downhill skiing nearby
Ski lessons nearby
Snowboarding nearby
Ski rental shops
Room amenities
Be entertained
Tablet computer
IPod docking station
31-inch flat-screen TV
Cable TV channels
Home comfort
Heating
Minibar
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free long-distance and local calls
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and Turkish bath/hammam.
Dining
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of CHF 900 per person (one-way)
Renovations and closures
The property is closed between April 14 and May 9.
Children & extra beds
In-room babysitting is available for an extra charge
Airport shuttle service for children costs CHF 900
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CHF 20 per pet, per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Matthiol
Hotel Matthiol Zermatt
Matthiol
Matthiol Zermatt
Hotel Matthiol Hotel
Hotel Matthiol Zermatt
Hotel Matthiol Hotel Zermatt
Frequently asked questions
Is Hotel Matthiol currently open?
The property is closed between April 14 and May 9.
Does Hotel Matthiol offer free cancellation for a full refund?
Yes, Hotel Matthiol does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Matthiol?
Yes, cats and dogs are welcome. There's a charge of CHF 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Matthiol?
Sorry, there's no onsite parking at Hotel Matthiol.
Is airport shuttle service offered by Hotel Matthiol?
Yes, an airport shuttle is available. The charge is CHF 900 per person one-way.
What are the check-in and check-out times at Hotel Matthiol?
Check-in start time: 3 PM; Check-in end time: 10 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel Matthiol and nearby?
During the winter, enjoy onsite recreation like snowshoeing and ice skating and return when the snow melts for hiking. Additional recreation onsite includes helicopter/airplane tours. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room. Hotel Matthiol also has a garden.
Are there restaurants at or near Hotel Matthiol?
Yes, there's an onsite restaurant that offers local cuisine.
What's the area around Hotel Matthiol like?
Hotel Matthiol is a short 1-minute walk from Zermatt-Matterhorn Ski Paradise and 8 minutes' walk from Zermatt-Furi Gondola.
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.6/10
Amenities
9.6/10
Property conditions & facilities
9.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 22, 2024
Awesome
Really nice hotel facilities and staff. Nice and quiet area away from the busy main strip, but can still easily walk over. Thank you for the upgrade too!
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 12, 2024
A Jewel in Zermatt
Lovely charming boutique hotel slightly off the beaten path and out of the chaotic center of Zermatt. The staff was beyond lovely and accommodating. The restaurant on site a hidden jewel and food was beyond delicious. Even if you’re not staying here, give the restaurant a try.
judith
judith, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 26, 2024
Beautiful hotel, and great staff. Will return if back in Zermatt.
david
david, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 25, 2024
Magnum
Magnum, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 19, 2024
Steve
Steve, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 4, 2024
Great place
Surinder
Surinder, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Jul 27, 2024
Mathew
Mathew, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 5, 2024
This is a fantastic place to stay in Zermatt. The property is away from the main dining and shopping district which was important to us but e say enough to walk to town to eat or shop. The hotel is new, modern and very clean. The restaurant on site is very good which allows you to stay close for breakfast and dinner. The staff were very attentive and responsive. Highly recommend this for a trip to Zermatt.
James
James, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 2, 2024
I had a relaxing stay at this hotel and would book here again in a heart beat :). Great customer service in a perfect location
Todd
Todd, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 30, 2024
It was a fantastic stay - we wanted a smaller hotel feel in the alpine area. Service was amazing!
John
John, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 18, 2024
Best Stay Ever
This was the most incredible hotel I’ve been to in a long time. The staff go above and beyond to make you feel relaxed, welcomed and luxurious. The property is clean, beautiful and safe. The rooms are breathtaking and the restaurant Filet et Files was a special treat. I will be booking again!
Natasha
Natasha, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Jun 13, 2024
This property is exceptional! Modern and well appointed. Room was perfect with a Sauna. Steam-room, and large bath tub!! On-site restaurant for dinner and breakfast was outstanding.
John
John, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Jun 13, 2024
Service was outstanding. Property was amazing. The room included a luxury soaking tub with bath salts, dry sauna and steam shower. Slept with the windows open and woke to the lovely sound of birds chirping. Wonderful bar and outdoor patio area. The front desk kindly assisted in helping us find a hotel at our next destination. The hotel shuttle driver was super kind.
Brent
Brent, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 1, 2024
Lovely staff, with exceptional room and views. Highly recommend. Hope to return!
Maren
Maren, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 30, 2024
Stephen
Stephen, 2-night trip
Verified Expedia guest review
10/10 Exceptional
May 15, 2024
Gracious service and a beautiful property
Paul
Paul, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Apr 4, 2024
Comparable to any 5 star resort on this planet in terms of service and cleanliness. The staff was AMAZING. First free drinks, then a tour of the facility. This hotel should teach a master class on service and staff loyalty. Every employee is friendly and eager to serve. I can't recommend Hotel Matthiol enough. I wish they had locations in every city because I'd book them exclusively from here on.
Christopher
Christopher, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Mar 25, 2024
Wonderful hotel. Staff was very friendly and attentive. The property was very cozy and modern. The breakfast was delicious with many options. The walk to skiing was not too far. In the snowier months you can ski directly to the property for your last run. There was not enough snow for this run but we still enjoyed our stay and would stay again for a ski trip.
Ryan
Ryan, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Feb 23, 2024
Fantastic stay
Patrick
Patrick, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 17, 2024
Absolutely beautiful hotel!! The property is stunning, the staff are all insanely friendly and helpful, the food is amazing, and there are lots of amenities! Would definitely come back again!
Jessica
Jessica, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Feb 6, 2024
Giles
Giles, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 22, 2024
The staff is super friendly and the hotel is AMAZING. Transportation service is a plus.
The view of the Matterhorn is gorgeous from the hotel.
Maritza
Maritza, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 6, 2024
Hotel Matthiol is a terrific small hotel, very much deserving of its 4-star certification. The staff is very helpful and friendly, the rooms excellently appointed, and has exceptional views of the Matterhorn.
Richard
Richard, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
Dec 28, 2023
Wonderful experience
One might think a boutique hotel would offer small rooms, but not the Matthiol. Rooms and bathrooms are quite spacious and modern in addition to wonderful fitness and spa facilities.
The best still are the people who manage the hotel. So incredibly friendly and helpful. Note, it is only a few min walk to the ski lift.