2/10 – Dårlig
1. juni 2014
Do not look out for longterm customers
We stayed there for a month. We accidently booked the standard room vs. the Cocos delux room on Our last week . The manager ( the one With a dog in her Office) would not give us the original rate we previously had for the Cocos room. We begged to stay in Our room but was forced to stay in the standard room. Let me tell you, the standard room is small and you feel like you are staying in a European Jail . This is no way to treat People who spend alot of Money in the hotel. Very bad customer service from the upper management. Please read the less than favorable reviews and it is really true how they treat their customers. They just want Money and do not think in the long term. Will not come here again, we felt so used and abused by the hotels management. They got Our Money but not Our loyalty!
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