2/10 – Dårlig
30. juli 2017
Shame to the owner of this hotel
I booked two bed rooms apartment for one night here? Check in was ok. When we enter the apartment it was very cold. There were two room heaters, one in the upstair and other down stair. Around 9.00 p.m. something happened to electricity and both room heater stopped working. I called on the hotel number and after many rings, reception lady answered but she was not willing to help at all. I tried to fix self but fuse box was locked and it become very cold in the apartment. I called her again and told her about the problem, so she came over and she did't have key to fuse box. She told me she cannot help me. I was so surprised and my kids could not sleep whole night because of freezing temp. The only thing I have to say to the owner of this property that shame on you. If you can not run the hotel properly, shut it down. You don't have any right to rip people for money and not provide basic things in the apartment.
I will advise to all other customer, try to avoid this proprty if you want to have comfortable stay and don't want to be ripped.
Muhammad Saleem
Muhammad Saleem, familiereise på 1 natt
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