Clean rooms, super comfy beds and pillows, great service from the staff (without being too "much", too pushy, like we experienced elsewhere in Vietnam), just friendly, helpful and professional. The breakfast buffeet really paid off well, it was great! Also the hotel is located just where everything is happening in the Old Quarter, we were pleased with the location.
Couldnt have asked for more, you get a value for money here on this hotel, and I will recommend it.
(If you are up for some treat, you should book an appointment at the Spa at the hotel. Great value for money, professional and super good!)