The staff were helpful and nice from the first moment, but this is truly a hostel. I booked a double room for myself. The room was ok, but worn down and quite dirty. I found nail clippings and other dirt on the floor, and the mattress had a large stain. Be aware of the nightclub that shares entrance with the hostel. You can hear the bass really loudly all the night until 4 AM, you also hear quite a lot of noise from the hallway. The location is great with close proximity to the Danube and the railway station, and a short walk to the historical city centre.