4/10 – OK
13. mars 2025
Receptionist Benjamin Granby needs to be removed
The reservation was made under my e-mail for my partner Rebecka who was staying at the hotel with her mother for a lecture. Shortly after her check-in, I received an e-mail of the receptionist asking my partner out on a date. The receptionist seemed to have no clue he was e-mailing me from what the e-mail suggests. He also went out of his way and provided free breakfast and parking as incentives to try and impress my woman. Using customer information such as email or phone numbers for personal matters is extremely unprofessional and should not be tolerated. I was going to leave this alone but I can’t help but to think of how many times this creep has done this to other clients. I request a full refund of my stay, since upon telling my partner what happened, neither her nor her mom were comfortable sleeping at the hotel after knowing this man used private information to reach out and try to get to her. I also request that the mentioned receptionist is removed from his position or at the least suspended. This unprofessional approach made my woman’s stay very uncomfortable for what was supposed to be a mom and daughter family matter stay at your facility. As an active duty service member currently deployed in the Middle East, incompetent people and unprofessional behavior I cannot keep up with. Attached is Benjamin’s email and my response to it.
Rebecka Lynn Quebec
Rebecka Lynn Quebec, familiereise på 1 natt
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