Hotel Plaza Kokai Cancún puts you just a 5-minute drive from Plaza Las Americas and features a nightclub and a rooftop terrace. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at El meson espanol, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a children's pool, and a terrace are other highlights.
Av Uxmal No 26, Sm 2A, Col. Centro, Cancun, QROO, 77500
What's nearby
Las Palapas Park - 8 min walk
Puerto Cancun Marina Town Center - 18 min walk
Plaza Las Americas - 2 min drive
Plaza 28 - 2 min drive
Ultramar Ferry Puerto Juárez - 4 min drive
Getting around
Cancun Intl. Airport (CUN) - 20 min drive
Restaurants
The Healthy Place - 7 min walk
Taqueria Coapenitos - 3 min walk
Temakita Cancun - 6 min walk
Ty-Coz - 4 min walk
Yamamoto - 2 min walk
About this property
Hotel Plaza Kokai Cancún
Hotel Plaza Kokai Cancún puts you just a 5-minute drive from Plaza Las Americas and features a nightclub and a rooftop terrace. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at El meson espanol, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a children's pool, and a terrace are other highlights.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
55 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free offsite parking nearby
Street parking available
Other information
Designated smoking areas
Property amenities
Food and drink
2 restaurants
Bar/lounge
Swim-up bar
Free daily reception
Room service (limited hours)
Traveling with children
Children stay free (see details)
Children's pool
What to do
Personal watercraft (motorized)
Beach nearby
Ecotours nearby
Golf lessons nearby
Hiking/biking trails nearby
Parasailing nearby
Surfing/body boarding nearby
Scooter/moped rentals nearby
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Rooftop terrace
An outdoor pool
Nightclub
Banquet hall
Traditional architecture
Accessibility
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
28-cm TV
Digital TV channels
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe
Special features
Dining
El meson espanol - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
La Tasca - Onsite bar. Open daily.
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 9:00 PM
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Plaza Kokai
Hotel Plaza Kokai Cancún
Hotel Plaza Kokai Cancún Cancun
Plaza Kokai Cancún
Plaza Kokai Cancún Cancun
Plaza Kokai Hotel
Hotel Plaza Kokai Cancún Hotel
Hotel Plaza Kokai Cancún Cancun
Hotel Plaza Kokai Cancún Hotel Cancun
Frequently asked questions
Does Hotel Plaza Kokai Cancún offer free cancellation for a full refund?
Yes, Hotel Plaza Kokai Cancún does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Plaza Kokai Cancún?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Hotel Plaza Kokai Cancún?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Plaza Kokai Cancún?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Hotel Plaza Kokai Cancún?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an onsite casino at Hotel Plaza Kokai Cancún?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (3-min drive) and Dubai Palace Casino (4-min drive) are both nearby.
What is there to do at Hotel Plaza Kokai Cancún and nearby?
Have fun with activities like hiking, parasailing, and body boarding, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a nightclub.
Are there restaurants at or near Hotel Plaza Kokai Cancún?
Yes, there are 2 onsite restaurants, featuring international cuisine.
What's the area around Hotel Plaza Kokai Cancún like?
Hotel Plaza Kokai Cancún is in Downtown Cancun, a short 18-minute walk from Puerto Cancun Marina Town Center and 5 minutes' walk from Benito Juarez Municipal Building.
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Hotel Plaza Kokai Cancún Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.6/10
Staff & service
7.4/10
Amenities
7.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very good
Jan 30, 2025
Overall great stay if you just need a clean quick place to stay and to be close to the bus station. Was a little noisy from traffic but better than being stuck beside a night club thumping all night. Would recommend for someone passing through.
Jenna
Jenna, 1-night trip
10/10 Exceptional
Dec 4, 2024
Wonderful place, nice quiet a nice restaurant with delicious food. Ilike it hotel, I can open window, nice view, I was in 2 hotels before, but this hotel, I like more, thanks a lot
Ferita
Ferita, 4-night trip
10/10 Exceptional
Oct 30, 2024
Good location
Ana Luisa
Ana Luisa, 2-night trip
10/10 Exceptional
Jan 11, 2025
Charming and cute hotel
Situated in Cancun centre. It is exactly according to the descriptions. Easy access to the main shopping centres, minutes walk to the terminal, etc...
Mauricio
Mauricio, 5-night trip
8/10 Very good
Nov 13, 2024
Located in a very convenient area, near to ADO, walking distance to Parque de Las Palapas and local bus transportation. Third time staying at hotel Plaza Kokai Cancun
Veronica
Veronica, 2-night trip
8/10 Very good
Sep 12, 2024
it's convenient bus station very close
Sandra
Sandra, 3-night trip
10/10 Exceptional
Jan 11, 2025
All good.
Very comfortable bed - the right amount of support without being too firm. Very good water pressure in the shower.
Michael
Michael, 1-night trip
10/10 Exceptional
Aug 18, 2024
Great location in central, great valur
Timothy
Timothy, 2-night trip
10/10 Exceptional
May 28, 2024
Would definitely book again💪
Giovanni
Giovanni, 7-night trip
10/10 Exceptional
Jul 30, 2024
It's a small hotel right in the downtown area. 7 minutes walk from the central ado bus terminal. Super clean as compared to the other hotels at this price
Hira
Hira, 1-night trip
10/10 Exceptional
Jul 30, 2024
Excelente services
Manuel
Manuel, 7-night trip
4/10 Fair
Jun 11, 2024
This property is close to the ADO bus station.
Marisol
Marisol, 1-night trip
10/10 Exceptional
May 25, 2024
Conveniently located close to the ADO bus station. Nice and clean, and friendly staff. Great value for money
Kurt
Kurt, 1-night trip
8/10 Very good
Apr 8, 2024
Next to Cancun downtown and the bus station
Hector Jesus
Hector Jesus, 6-night trip
10/10 Exceptional
Jun 18, 2024
Will stay again
Great location in Centro, 10 minute walk to bus terminal. Despite active renovation, wasn’t inconvenienced. My choice when coming to Cancun for a flight.
Timothy
Timothy, 6-night trip
10/10 Exceptional
Apr 11, 2024
Quite a bargain. Great location if you want to avoidcZona Hoteleria. Clean, comfortable, close to bus station.
Timothy
Timothy, 2-night trip
8/10 Very good
May 30, 2024
Not the best staff. It is a place with a good location and nice for a quick visit.
Steve
Steve, 2-night trip
10/10 Exceptional
Jun 22, 2023
Clean and cozy - overall, good experience!
Kalyan
Kalyan, 2-night trip
10/10 Exceptional
May 9, 2024
You get what you pay for, very calm place, really nice location, TV is too small, pool looks old and a bit dirty but everything else is good
Kenneth
Kenneth, 1-night trip
6/10 Good
Dec 15, 2024
The staff was very rude . I need help to take my luggage to my room . She asked money to some one go the the room . I easily booked the room for 4 people. But I only book for one . She was very very rude in professional
Kishanthini
Kishanthini, 1-night trip
8/10 Very good
Dec 18, 2024
Convenient choice for the ADO bus station
My husband, our 8-month-old baby, and I stayed here for one night during our travels. We arrived late in the evening and left early the next morning, so our experience was brief but sufficient for our needs.
The staff were polite and efficient, making check-in straightforward despite our late arrival. The hotel was clean, and the room provided everything we needed for a short stay. While nothing stood out as exceptional, it was perfectly adequate and met our expectations.
The location is very central, just a few minutes’ walk from the ADO bus terminal, which was the main reason we chose this hotel. This convenience made it easy to catch an early bus the next morning.
Overall, this hotel is a practical choice if you're looking for a clean and convenient place to stay for a short time in Cancun.
Kira T
Kira T, 1-night trip
6/10 Good
Mar 4, 2024
Robert’s Review
Basic room, everything was clean the air conditioning was adequate to keep me comfortable. Stay was for one night.
Robert
Robert, 1-night trip
10/10 Exceptional
Jul 20, 2024
Very Good
Brenda Y
Brenda Y, 4-night trip
8/10 Very good
Mar 7, 2023
It was clean, good location - downtown and close to busses. cafes, market 23.
Very attentive stuff.