The reception is deceiving because it looks modern and clean. The first room we got was so dirty. We checked the mattress for bed bugs and found both big stains (period blood and urin) but also lots of brown small spots. The staff saw the mattress and gave us an upgrade.
When I asked if they have had any bed bugs, they stated “yes, but that was a long time ago”. With rooms that dirty, I don’t think they check for bugs very often.
We also checked the mattress in the new room, and couldn’t find any signs of bed bugs, but my worst nightmare came through; I was eaten alive and have over 20 bites the day we checked out. Disgusting!