Hotel Danieli, a Luxury Collection Hotel, Venice

The hotel lobby is stunning then it stops there. I was returning to Venice after many years an wanted a nice experience. I sent notice months ahead asking for an earlier check in if possible as I arrived at 11:15am they said they had me on a rush list. I still wasn’t in my room at 3:30pm the check is was to be no later than 3 pm instead of telling me to go have lunch or a Coffee I was told to wait not even a welcome drink or a glass or water was offered. This is a luxury hotel of the world and this service is unacceptable my room costing close to $800.000 usd was small with not much a view of buildings definitely had not even a glimpse of the water. No breakfast was included and was 55euros a 35 euro price was offered at check in if I pre paid for the entire stay. No outside tables were available with a view when I went to breakfast and the buffet was just Ok not fabulous as I had hoped so go look at the lobby and stay elsewhere. My TV wasn’t working and the had an emergency elsewhere didn’t call to tell had me waiting over one hour after I was told they would be at my room within a few minutes Some of the reception staff at least said they were sorry. I travel a lot and this was not the best experience on many levels

This is a classic top hotel experience. The proximity to St Marks and the Doges was about as close as you can get but not noisy. Of course, the price is the highest I've ever paid but was a one night add on to our tour.

Hotel was not well maintained. Staff was not helpful and not attentive at all, just standing and chatting. I respect history that they carry, but unfortunately they are in name only. Only good thing is that their location. You do not get what you paid for. Do not stay double room, the room looks like roof space...

Amazing!!! It has always been my wish if I visit Venice to stay at this hotel. It’s outstanding! You can’t beat the location! Best view of Venice from the restaurants terrace! So much history and art! Loved it!!! Thank you Danieli!

Location is exceptional and the lobby is beautiful but the room was very disappointing as it was very dated (wardrobe furniture even damaged). mediocre service. Poor value for money