The customer service at this hotel was amazing. Matild at the front desk was always ready to help us; with early check-in, dinner reservations, directions, and booking a river cruise. I'd highly recommend this hotel as they clearly value their customers.
The hotel has a great location in the city and it's easily walkable to public transportation. They have coffee and water always available in the lobby, as well as a connected parking garage.
Our room was spacious and comfortable. The bed was soft and there were plenty of pillows available. The bathroom had all the necessary amenities and plenty of hot water in the waterfall shower.