Fairmont Southampton, Bermuda Beach Resort

I love Bermudaful Great island. Took a tour recommended to go last month of March through December.

Hotel location by the beach was great if you mostly want to be close to beach and golf but inconvenient if you want to go to other parts of the island. Hotel was fine but underwhelming for a Fairmont hotel. Service varied from great to mediocre, especially poor at the concierge where they weren’t very helpful or friendly. (Ex. If you want to walk on the beach, they didn’t tell me I’d only be able to do that at low tide). Room was spacious but smelled of old sneakers. Room freshener sprayed by housekeeping only helped briefly and was told they didn’t have a freshener that could be left in the room. Gorgeous beach. Gorgeous golf course. Servers and restaurant staff were excellent and friendly. Food is overpriced at all the hotel restaurants but pretty good.

The resort is beautiful, the staff are extremely friendly and helpful. The rooms are clean, large and comfortable. The food is delicious and you have many choices due to nine restaurants on site. There are plenty of activities on and off site to do with the hotel. However the resort is on the pricey side, so if you are trying to stretch your dollar, this is not the place to stay.

Beautiful resort! Mediterra restaurant was awesome! Can’t wait to go back!

The front desk was not. Helpful suggesting I take an expensive cab ride to get an adapter plug , because they had none and the gift shop on site doesn’t sell them . The manager eventually found me one but not a great experience at the front desk Extra charges appear high You have to pay to use the steam and sauna Therapists in the spa very good . But treatments very expensive even at Bermuda standards No one cared to tell me there where uSB plugs in the cafeteria I rang to get my suitcase picked up on departure no one came . I advised the front desk I had not been happy with my stay . Whilst a young gent said sorry they did not ask for feedback at all .

great staff however the hotel does require some updating. also was not happy with the fact you can only access the gym at certain times as it was blocked off by the spa.

Stayed for 8 nights, they allowed us to check in a few minutes early so that was good. Check in staff and door man were all nice, had few complaints about the rooms we stayed in because one day it wasnt cleaned and other days cleaning was not so good, they had alot of activities both free and for a charge, a toddler room, kids and game room which was great. However food there was very expensive and on top of that they demand a 17% gratuity for everytime you eat at a restaurant even if the service was not good. Also if you are staying with kids you have to remind the them when out eating that kids 5 and under eat for free and 6 and older half price if ordering from adult menus.. this was very annoying

The hotel is very good while the staff can be more polite.