The Heritage Grand Khon Kaen Hotel

Luxury hotel with 8 restaurants and spa

Choose dates to view prices

Tue, Mar 24
Wed, Mar 25
March 2026
9
April 2026
Nestled in the heart of Khon Kaen, Pullman Khon Kaen Raja Orchid offers a serene retreat with a garden and coffee shop. Treat yourself to a rejuvenating massage at Le Spa or indulge in one of eight restaurants on site. With helpful staff, luggage storage and high-speed internet available throughout your stay.
Excellent

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 8 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • WiFi in the lobby
  • Fitness center
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Conference center
  • Business center

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower

Why we love this property

Health and serenity
The full-service spa offers daily pampering and in-room massages. A fitness room and peaceful garden complete this hotel's wellness experience.
Food paradise
Savor organic and locally-sourced meals across 8 restaurants in this hotel. The cafe, bar, and full breakfast offer vegetarian and vegan options.
Cozy luxury suite
Luxury awaits with premium bedding and hypo-allergenic linens. After a massage in the suite, guests can order midnight treats from 24-hour room service.

Room options

Deluxe Double Room | 1 bedroom, premium bedding, minibar, in-room safe
Deluxe Double Room | 1 bedroom, premium bedding, minibar, in-room safe
Deluxe Double Room | 1 bedroom, premium bedding, minibar, in-room safe
Deluxe Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room

  • 463 sq ft
  • Sleeps 3
  • 1 King Bed
Deluxe Twin Room | 1 bedroom, premium bedding, minibar, in-room safe
Deluxe Twin Room | 1 bedroom, premium bedding, minibar, in-room safe
Deluxe Twin Room | 1 bedroom, premium bedding, minibar, in-room safe
Deluxe Twin Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin Room

  • Sleeps 3
  • 1 King Bed
Premier Double Room | 1 bedroom, premium bedding, minibar, in-room safe
Premier Double Room | 1 bedroom, premium bedding, minibar, in-room safe
Premier Double Room | 1 bedroom, premium bedding, minibar, in-room safe
Premier Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Premier Double Room

  • Sleeps 3
  • 1 King Bed
Junior Double Room | 1 bedroom, premium bedding, minibar, in-room safe
Junior Double Room | 1 bedroom, premium bedding, minibar, in-room safe
Junior Double Room | 1 bedroom, premium bedding, minibar, in-room safe
Junior Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Junior Double Room

  • Sleeps 3
  • 1 King Bed
Exclusive Double Room | 1 bedroom, premium bedding, minibar, in-room safe
Exclusive Double Room | 1 bedroom, premium bedding, minibar, in-room safe
Exclusive Double Room | 1 bedroom, premium bedding, minibar, in-room safe
Exclusive Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Exclusive Double Room

  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
9/9 Prachasumran Road, Nai Muang, Muang, Khon Kaen, Khon Kaen, 40000

Restaurants

  • Top West
  • ถิงถิง ting ting บิงซูน้ำขิง
  • GODFATHER
  • Pavillion Cafe
  • Ultra Club Khonkaen

At a glance

Hotel size

    • 293 rooms
    • Arranged over 22 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*

Pets

    • No pets or service animals allowed

Internet

    • Free wired internet access in public areas
    • Free wired internet access in rooms

Parking

    • Free onsite valet parking
    • Onsite self parking (fees apply)
    • Limited self and valet parking on site
    • Height restrictions apply for onsite parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–10:30 AM
  • 8 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (15113 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Full-service spa
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • DVD player
  • LED television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free wired internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Fees & policies

Optional extras

  • WiFi is available in public areas for an extra charge
  • Full breakfast is offered for an extra charge of approximately THB 500 for adults and THB 250 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for THB 900.0 per night

Parking

  • Self parking is available for an extra charge
  • Parking height restrictions apply

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Property Registration Number มี

Also known as

Khon Kaen Orchid
Khon Kaen Pullman
Khon Kaen Raja Orchid
Pullman Khon Kaen
Pullman Khon Kaen Raja Orchid
Pullman Orchid Raja Khon Kaen
Pullman Raja Orchid
Pullman Raja Orchid Hotel
Pullman Raja Orchid Hotel Khon Kaen
Pullman Raja Orchid Khon Kaen
Pullman Khon Kaen Raja Orchid Hotel Khon Kaen
Sofitel Khon Kaen
Pullman Khon Kaen Raja Orchid Hotel
Khon Kaen Sofitel
Pullman Khon Kaen Raja Orchid Hotel
Pullman Khon Kaen Raja Orchid Khon Kaen
Pullman Khon Kaen Raja Orchid Hotel Khon Kaen

Frequently asked questions

Does The Heritage Grand Khon Kaen Hotel offer free cancellation for a full refund?

Yes, The Heritage Grand Khon Kaen Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Heritage Grand Khon Kaen Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Heritage Grand Khon Kaen Hotel?

Yes, there's free valet parking. Parking spots may be limited.

What are the check-in and check-out times at The Heritage Grand Khon Kaen Hotel?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at The Heritage Grand Khon Kaen Hotel and nearby?

The Heritage Grand Khon Kaen Hotel has a spa and a fitness center, as well as a garden.

Are there restaurants at or near The Heritage Grand Khon Kaen Hotel?

Yes, there are 8 onsite restaurants.

Have a question?

Get instant answers with AI powered search of property information and reviews.

The Heritage Grand Khon Kaen Hotel Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Location

9.0

Staff & service

8.4

Property conditions & facilities

What guests liked

  • Breakfast was consistently excellent with numerous options and great service. (10 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staffRoomLocationBreakfastRestaurantFoodBarTheaterSportsTowns

8/10 Very good

Nice comfortable room,good staff
Daniel, 1-night trip

10/10 Exceptional

I like the location and convenient walking distance.
Mitchell, 2-night trip

10/10 Exceptional

It was a really nice clean and friendly hotel I will come back and stay again
christopher Shawn, 8-night trip

6/10 Good

Staff was very courteous but the motel/room can use a facelift. The price is fair but I rather pay a lit
Frederick R, 6-night trip

10/10 Exceptional

I stay here often because it checks all the boxes.
James A, 1-night trip

8/10 Very good

Nice hotel centrally located in the city. Good size room and bathroom. Everything worked fine. Some renovation ongoing making it slightly less convenient to reach room on the 17th floor. Otherwise excellent.
Kjell, 2-night trip

8/10 Very good

Good
Dino, 1-night trip

8/10 Very good

excellent service

excellent service, old hotel but well maintained. good value for money
Graham, 5-night trip

6/10 Good

Nice hotel, excellent room size and comfort. Great staff. Nice coffee shop in the lobby. Rest spoiled by having to change rooms at 3am due to all the room lights uncontrollably turning themselves on and off randomly.
Peter, 1-night trip

10/10 Exceptional

Our 2nd visit this year and it will not be our last. Excellent and friendly and personal service everywhere. The breakfast buffét fantastic! I cannot see anything could have been done better! Thank you for a great stay🙏.
Leif Skøld, 2-night trip

8/10 Very good

Good hotel good service attentive pleasant staff and good breakfast
davyd, 3-night trip

10/10 Exceptional

Best hotel in Khon Kaen.

Great room. Bathroom is very nice. Bed was nice. Quiet. Best hotel in Khon Kaen.
Robert, 1-night trip

10/10 Exceptional

Older hotel, but in process of being updated. Staff are awesome.
Philip, 22-night trip

6/10 Good

This property needs to be renovated.
Ramon, 1-night trip

10/10 Exceptional

Our favorite hotel to relax. The executive suite provides to all your needs, spacious comfortable funiture, great bed, all you need bathroom. A downside during this 3 day stay their tv channels were not available at anytime
Lars, 2-night trip

10/10 Exceptional

nice place a but dates but nice!!
Kelly, 3-night trip

8/10 Very good

I stay at this hotel all the time and i love.
Christopher, 2-night trip

10/10 Exceptional

Excellent breakfast each morning with numerous local and international options. After reading a review regarding the breakfast, I was surprised how good it was. The reviewer was either drunk or never stayed here.
Stacy, 2-night trip

10/10 Exceptional

Very nice place been staying here over 20 years
Sam, 4-night trip

10/10 Exceptional

Excellent hotel and priced well
Bruce, 1-night trip

8/10 Very good

Always an enjoyable stay. Only thing requiring attention was the shower which had poor water flow and hot water kept cutting out.
Roy, 3-night trip

10/10 Exceptional

.
Steven, 2-night trip

10/10 Exceptional

Very good hotel at a good location.
Alexander van der, 2-night trip

10/10 Exceptional

Very nice hotel , conveniently located .
Ian, 2-night trip

10/10 Exceptional

Nice hotel at a good location, very friendly staff.
Alexander van der, 3-night trip