Comfort Hotel Great Yarmouth

Good value close to the beachfront and other attractions

Never again

Very few

This hotel is nice enough rooms are very small and very dated But wasn't expecting much as it is dog friendly which suited m as I was taking my dog. Only problem I had was their are a lot of homeless people staying their so it is used as a homeless hostel, but seemed ok. The staff were very good and breakfast was good and plenty full

I booked a total of five rooms 4 King and a standard for a family event. I had sent confirmation of the bookings and the persons for each of the bookings, via Expedia message, the evening before to confirm the reservations. On arrival the persons were allocated rooms however the check in staff both afternoon and evening did not know who was which despite above message? When I personally checked in I enquired about the allocations and the staff did not know anything about it. I had feedback from all of the family about all of the rooms. 202 the bath on trying to fill seemed to lose most of its water, 303 the shower system failed to work only giving a very low flow and almost possible to keep at any one acceptable temperature. Similar comments about the other rooms. 303 the bathroom radiator did not work, but the room one was at full blast and unable to control. Again similar comments about the other rooms. I had previously stayed at the hotel sometime prior to becoming part of the Comfort chain and expected it to be as good and supported by the chain quality system having stayed also at other Comfort hotels. Hotel is run down, if you need a 'no stairs' room make certain to enquire before booking as there is a maze of rooms and stairs. The night porter on the 7/8 Feb and the breakfast staff on the 8 Feb were however excellent. Overall very disappointed, I could have chosen to stay at other chain hotel locally and got breakfast included! Would not use again.

Hotel nothing like pictures. Pictures make hotel look nice and clean. Hotel was dated and run down. Room had damage everywhere, no pillow cases on pillows, toilet handle broken. Me and my partner spent not even 5 mins in the room before leaving asking for a refund and went to another hotel

The price of the room was very reasonable and the location good. Easy free parking. The room needed a lot of attention, Radiator thermostat did'nt work, The window frames were rotten and it very noisy at night with the extractor fan from outside.Breakfast was cooked to order as there were few guests but the room was very dismal.Staff very friendly and helpful.

Very thin walls, couldn’t fall asleep because of people talking next door. No elevator makes it hard to get to the top floor.

The receptionist wasnt helpful

Terrible stay. Room smelled really bad. Pillows smelled like stale sweat. Room was noisy all night. Could hear tumble driers or something rattling and rumbling all night then at about 6 am the loudest extractor fan in the world kicks in.