Great hotel, room and a great place. Had both dinner and breakfast at the hotel, which was really good,
BUT we got tricked by the staff with an $75 extra tips for the dinner at my credit card, that I didn´t put my signature on.
They had problems with their bank terminals that day, and mistakes can be done. By agrement they had put the dinner and breakfast at the room. When I questioned the total at check-out, they promised me that everything was right. At home I saw in the online bank that it was not true. But when I contact the hotel several times by mail, with information from the bank, they didn´t and haven´t respond to.
It is sad when a great hotel can destroy the reputation for $75