This hotel doesn't meet any standards and misrepresents its offerings at Hotels.com. I was expecting a double room (individual beds), but there are no such rooms. I was offered a jacuzzi in the bedroom, but only one bedroom has it and it is staged for couples getting busy. My room stank like a sewage. Beds are old and uncomfrotable. Staff, while a bit helpful, not very interested in paying attention to you when you need it; must beg to be heard. The owner had a problem and that brought everything at the hotel to a halt, inlcuding any promised services like cleaning, extras and breakfast. The person left in "charge" was not very interested in helping anyone. While I totally understand when there are problems of any kind, there must also be any protocols that would not leave customers unattended. In summary, you must provide what you promise in third-party websites and take care of your customers regardless of sudden problems.