2/10 – Dårlig
8. mars 2025
I stayed at Quarrie House once before in the main house and it was great. This time I booked 3 nights for me and my son and was assigned room 11. I checked in late at night and first off couldn’t find the room because it was outside separate to the main house off the back car park. There was no light so I was in the dark trying to access the room. The room was absolutely disgusting. The bathroom door was hanging off the hinges, neither of the two beds had been cleaned. Both had clearly been slept in with hairs and dirt all on the inside. The walls were yellow and damp, the skirting boards were crumbling. Couldn’t have been much worse. The bathroom was gross. The toilet seat covered in hair and debris from being used. The absolute last straw was when my son asked what was on the mirror (on the floor leaning against the wall) and all Incan guess was that it was body fluid. Absolutely disgusting. I tried to call the out of hours number to ask for a room change. No answer. Left message. Texted. No response. I decided to leave and at 10:30pm had to find another place to stay with my son. I emailed the company. No response. They took my money and I can’t reach anyone. The shame of it all is that my first visit in the main house last year was great. All I needed was a room change but there is no one on site and no one answering the out of hours number. I have still had no response. This property shouldn’t be allowed to sell its rooms on Expedia if there is no support or communicatio
Julia
Julia, familiereise på 3 netter
Expedia-verifisert gjesteanmeldelse