2/10
Unfortunately it was a terrible stay.
It took 5 phone calls to get into the apartment. We were not sent any instructions.
The building is a work site with builders sawing and hammering at 11.00pm.
The building is full of smoke, despite there being signs on the wall saying it is a smoke free venue.
The pillows, towels and bedding stinks of cigarette smoke. We both woke up sick with headaches as the smoke came under the door at night.
My sleep apnea machine is now ruined as it is now filled with the smell and I will need to replace it. I will be asking for compensation.
This is easily the worst hotel I’ve ever booked with hotels.com
Marc
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