Hotel El Campanario

3.0 star property
City-center hotel within walking distance of Quinta Avenida

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel El Campanario

Exterior
Exterior
Private kitchen
Studio, 2 Double Beds | In-room safe, free WiFi
Front of property

Reviews

7.0 out of 10

Good

Popular amenities

  • Airport transfer
  • 24/7 front desk
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (9)

  • Daily housekeeping
  • Near the beach
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Front-desk safe
  • Multilingual staff
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • In-room climate control (air conditioning)

Room options

Available filters for rooms
Showing 6 of 6 rooms

Family Suite

Highlights

Balcony
Air conditioning
Kitchen
Full-sized refrigerator/freezer
HDTV
Ceiling fan
Private bathroom
Designer toiletries
  • 1023 sq ft
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

Studio, 2 Double Beds

Highlights

Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Ceiling fan
Private bathroom
Cable channels
Daily housekeeping
  • 915 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, Multiple Beds (Plus Single Bed)

Highlights

Balcony
Air conditioning
HDTV
Ceiling fan
Private bathroom
Designer toiletries
Cable channels
Daily housekeeping
  • 914 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Studio

  • Sleeps 4
  • 2 Full Bed(s)

Quadruple Suite

  • Sleeps 4
  • 2 Full Bed(s)

Double Room Deluxe

  • Sleeps 2
  • 1 Full Bed(s)

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About the neighborhood

Map
Avenida 15 Norte No. 218, Esquina Calle 12, Col Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 3 min walk - 0.3 km
  • Quinta Alegría Shopping Mall - 5 min walk - 0.5 km
  • Playa del Carmen Main Beach - 10 min walk - 0.9 km
  • Mamitas Beach - 12 min walk - 1.0 km
  • Playa del Carmen Maritime Terminal - 12 min walk - 1.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Cozumel Intl. Airport (CZM) - 12.3 miles/19.8 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Logia Café - ‬2 min walk
  • ‪La Famiglia - ‬2 min walk
  • ‪El Ranchito By Playa del Carmen - ‬1 min walk
  • ‪La Cochi-loka - ‬4 min walk
  • ‪La Chancla - ‬2 min walk

About this property

Hotel El Campanario

Hotel El Campanario puts you in a great location, within just a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Also, Mamitas Beach and Playa del Carmen Maritime Terminal are within a 15-minute walk.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 16 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11 PM
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Children (9 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Room service

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Campanario
Hotel El Campanario
Hotel El Campanario Playa del Carmen
El Campanario Playa del Carmen
El Campanario Playa l Carmen
Hotel El Campanario Hotel
Hotel El Campanario Playa del Carmen
Hotel El Campanario Hotel Playa del Carmen

Frequently asked questions

Does Hotel El Campanario offer free cancellation for a full refund?
Yes, Hotel El Campanario does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel El Campanario?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel El Campanario?
Sorry, there's no onsite parking at Hotel El Campanario.
Is airport shuttle service offered by Hotel El Campanario?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel El Campanario?
Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at Hotel El Campanario?
No, this hotel doesn't have a casino, but Riviera Gran Casino (1-min walk) is nearby.
What's the area around Hotel El Campanario like?
Hotel El Campanario is in Downtown Playa del Carmen, a short 3-minute walk from Quinta Avenida and 10 minutes' walk from Playa del Carmen Main Beach.

Reviews

7.0

Good

7.6/10

Cleanliness

6.8/10

Staff & service

10/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Very Good

I liked being close to the party part of town
Brendan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Muy buena ubicacion
NORMA GONZALEZ, 1-night business trip
Verified Expedia guest review

2/10 Poor

AWFUL EVERYTHING! When we got to the hotel they’ve already sold our room.
Raul, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Orion, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Kirkland, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

good for price as standard hotel
nice price and location. disappointed to learn that their advertised beach club pases arent real, and not all the rooms come with kitchenette!These were deal breakers for me. I wouldn have booked elsewhere had I known. Otherwise hotel is pretty good.
Cam, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely place to stay in playa
A delightful place to stay from first arrival to exit. All were friendly and more than courteous. I stayed 12 days --will probably stay for at least a month next summer. I've no doubt that Claudia would have made sure that any issue was dealt with immediately but there really were no significant concerns at all. The rooms are simple but kept very clean. Absolutely great shower, lots of hot water. Has a full oven /stove and a refrigerator with cooking supplies. A microwave would have been more useful with so many affordable and fine places to eat. Wifi good enough to use for work & neflix. Just a 5minute walk to the beach. Near the hustle of Coco Bongo and 5th avenue yet I was never disturbed by noise. A lovely church across the street provided many evenings of pleasant music. Bring your own washclothes if they are a necessity but I lacked for nothing else. Never took a cab once while I was there. 7 mins to Walmart, 15 minutes from a great little gym, the 6th calle Evolve gym that the locals use which is a fraction of the cost of the gym by the beach. The new restaurant just opened on 12th, 50 yards towards 2oth is quite good as is the one across from Coco Bongo on the corner of 10th Ave and 12th. If you do choose to go to Coba, go on your own as while the tours are a good deal, they will rush you. If you're on a budget or not, do go to Donna Paula's on 6th between 10th &15th. 2 can eat grandly for 100 pesos. I could not imagine staying anywhere but El C next summer.
ALEX, 12-night trip
Verified Hotels.com guest review

8/10 Very Good

Normal hotel for one night
It was only one night
1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Good location to ADO bus station.Just a short walk to all amenities.Overall a good experience.I have booked this hotel three times in the past year
Verified Expedia guest review

6/10 Good

Centrally located hotel to everything.
Pro: Centrally located, two blocks from 5th Ave, one block from ADO bus station, 15 minute walk to beach, clean and roomy hotel room, good price. Con: Accross the street from noisy church. Church bell rings loudly early in morning and church goers are loadly singing on microphone in morning and evening, no face towels or cups for brushing teeth.
Verified Expedia guest review

8/10 Very Good

One night at this hotel this is my second visit .Close to beach and Ado bus terminal.Very satisfied will book this hotel again on my way to and from Corozal Belize
Verified Expedia guest review

4/10 Fair

You got what you paíd
Need yo improved in the service
Verified Hotels.com guest review

6/10 Good

Trip was not bad made the best of it.
There was phone service, staff did not speak English at all and could not get thru on the phone once I had to go to a local store to get a phone card to call the shuttle company for the return ride to the airport, I had paid them in advance when I got to Mexico had a ride to the hotel never got a ride back. This hotel is not on the beach as it look like online, also beds are very hard not comfortable at all.
Verified Expedia guest review

4/10 Fair

Hotel El Campanario Playa Del Carmen
I can't recommend this hotel. The first room we were given the air condition unit would not work and the toilet had a leak on the floor. We asked to move and were moved to a different room but the bathroom had an awful smell and we had to have room service to come and clean it. The hotel is also being used for long term rentals and was noisy late into the night.
Verified Hotels.com guest review

4/10 Fair

Not impressed.
This hotel is in an okay location except there is a Church right next door. The bells start ringing every day at 7:30 a.m.! The rooms are very basic with no hot water in the bathroom or kitchenette sinks. The shower splashes all over the floor if you use any water pressure at all. There are better choices - don't bother with this one.
Verified Expedia guest review

8/10 Very Good

Centrally Located
For what is was an excellent find. When I am staying at a hotel I want the room to be clean and comfortable and not expensive. This hotel fit the bill to the T. While it was a little noisy from the church across the street ringing its bells, this hotel did not dissappoint. Located near the main drag for restaurants and shopping and the beach.
Verified Hotels.com guest review

8/10 Very Good

would stay again.
I really liked this room for the price that we got it for. I was nervous because there weren't any reviews on it and it was so cheap, but when we go there it was a huge room with two beds and air conditioning and a great shower. My complaint is that it is next to a night club and if you like to sleep in the hours of 1130 and 330 then this is not the hotel for you. Also the lock on the door is questionable at best but just lock the valuables in the safe. Overall i would stay here again for sure
Verified Expedia guest review

6/10 Good

Excellent for 1 or 2 nights.
This hotel is very conveniently located to everything. We have arrived very late, around midnight and had no problem finding it. Just 2 blocks up from the 5th and somewhat quiet. The room was very basic and clean, but that was all we needed as we stayed for 1 night only and had to leave early. The room even had a small kitchen area and a fridge, which is great for someone on the budget. We don't think the hotel has elevators, so pick accordingly. When we arrived the staff asked us about our itinerary (which we forgot), and had hard time finding us in their system without it. No big deal. Great and very inexpensive placed to eat around the hotel
Verified Expedia guest review

8/10 Very Good

YUKI, 9-night trip
Verified Expedia guest review

4/10 Fair

Desde el inicio fue todo una decepción, mi reservación no estaba y me hicieron pagarla nuevamente, en la habitación solo había un contacto de Luz apesar de que la habitación es grande. Muy mal servicio la verdad.
Alejandro, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Ricardo, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

Buena ubicacion
El hotel esta bien ubicado la recepcion poco formal y la persona acargo poco cortes la habitacion limpia pero el baño tenia mucho olor a drenaje. Para una noche esta ok
pao, 1-night trip
Verified Expedia guest review

6/10 Good

Bien
Exelente hubicacion y y acceso falta estacionamiento pero en general estubo bien
1-night trip
Verified Expedia guest review

6/10 Good

Francia, 1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Personal muy amable
Todo muy bien, el personal de administracion muy amable. Cualquier cuestion te la resuelven de inmediato. Estuve 3 dias muy agusto. Gracias
Sandro, 3-night family trip
Verified Hotels.com guest review