2/10 – Dårlig
8. des. 2025
The check-in process was a mess. Despite calling ahead and specifically requesting it, no keys were left for us for a 9:00 pm check in - we aren’t talking about late at night - just 9:00. It took more than 30 mins to get it sorted out. Then, there were no sheets for the extra bed in the room, the batteries on tv remotes were dead, and the sofa bed looked as if it had not been cleaned. When I asked for sheets and new batteries, I requested that they be taken care of the next day, and nothing at all was done. We couldn’t use the sofa bed at all. The rooms were also not especially clean - no soap for bathroom sink or kitchen. Really not up to our typical hotels.com stay.
William
William, familiereise på 2 netter
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