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Galaxy Hotel

4.0 star property
Family-friendly hotel with full-service spa, connected to a shopping center, near Main Market Square

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Photo gallery for Galaxy Hotel

Front of property - evening/night
Lobby
Sports facility
Couples treatment rooms, sauna, steam room, Turkish bath
Front of property - evening/night
Experience a haven in the heart of Kraków City Centre at Galaxy Hotel, where you can unwind with Ayurvedic treatments and a detox wrap at the onsite spa. Active travelers will love ecotours while kids enjoy their meals at Andromeda restaurant.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available
  • Gym

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free children's club
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
  • Hot tub

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Rollaway/extra beds
  • Refrigerator
The current price is $106
includes taxes & fees
$98 per night
Apr 6 - Apr 7

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Standard Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • 205 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite

Suite | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • 301 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Business Twin Room

Business Twin Room | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Business Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Sofa bed
  • 226 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Business Double Room

Business Double Room | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Business Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Sofa bed
  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • 205 sq ft
  • Sleeps 3
  • 2 Twin Beds

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  • Spa
  • Airport transfer
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9.0 out of 10, Wonderful, (1000)
Novotel Krakow Centrum
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About the neighborhood

Map
ul. Gesia 22a, Kraków, Lesser Poland, 31-535

What's nearby

  • Oskar Schindler Factory - 14 min walk - 1.2 km
  • Main Market Square - 4 min drive - 1.9 km
  • Royal Road - 5 min drive - 2.1 km
  • Wawel Castle - 7 min drive - 4.6 km
  • St. Mary's Basilica - 8 min drive - 4.7 km

Getting around

  • John Paul II - Balice Airport (KRK) - 29 min drive
  • Turowicza Station - 6 min drive
  • Kraków Główny Station - 12 min drive
  • Kraków Plaszów Station - 12 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪Jeff's - ‬5 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪Mazaya Falafel - ‬8 min walk
  • ‪Pizza Hut - ‬4 min walk
  • ‪Szuwary Cafe - ‬9 min walk

About this property

Galaxy Hotel

Galaxy Hotel features a free kids' club and puts you within a 15-minute walk of Oskar Schindler Factory. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy, or Ayurvedic treatments, and international cuisine is served at Andromeda, which is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a 24-hour fitness center are other features. Fellow travelers say great things about the overall property condition.

Languages

English, German, Polish

At a glance

DONE

Hotel size

    • 205 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 5:30 AM
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (PLN 60 per day)
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Train station pick-up on request (available 24 hours)*
DONE

Offsite

    • Shopping center shuttle*
    • Casino shuttle*
    • Theme park shuttle*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Ecotours
  • Shopping
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (4844 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Piano
  • 24-hour fitness center
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Dining

Andromeda - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 50 for adults and PLN 25 for children
  • Airport shuttle service is offered for an extra charge of PLN 110 per vehicle (one-way)
  • Train station pick-up service is offered for an extra charge
  • Casino shuttle, shopping center shuttle, and theme park shuttle service is offered for an extra charge

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 13 to January 26:
  • Sauna
  • Hot tub
  • Swimming pool

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for PLN 100.0 per night

Parking

  • Self parking costs PLN 60 per day
  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard
Cashless transactions are available.

Also known as

Galaxy Hotel Krakow
Galaxy Krakow
Hotel Galaxy
Galaxy Hotel Hotel
Galaxy Hotel Kraków
Galaxy Hotel Hotel Kraków

Frequently asked questions

Does Galaxy Hotel offer free cancellation for a full refund?

Yes, Galaxy Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Galaxy Hotel?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Galaxy Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Galaxy Hotel?

Yes. Self parking costs PLN 60 per day. RV/bus/truck parking is available.

Is airport shuttle service offered by Galaxy Hotel?

Yes, an airport shuttle is available. The charge is PLN 110 per vehicle one-way.

What are the check-in and check-out times at Galaxy Hotel?

Check-in start time: 2 PM; Check-in end time: 5:30 AM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

What is there to do at Galaxy Hotel and nearby?

Have fun with activities like hiking, kayaking, and rafting, and practice your swing at the nearby golf course. Additional recreation onsite includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Galaxy Hotel also has an indoor pool and a 24-hour fitness center, as well as a sauna.

Are there restaurants at or near Galaxy Hotel?

Yes, Andromeda offers international cuisine.

What's the area around Galaxy Hotel like?

Galaxy Hotel is in Kraków City Centre, a short 14-minute walk from Oskar Schindler Factory and 13 minutes' walk from Jewish Cemetery.

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Galaxy Hotel Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Great hotel. Great service and friendly staff. Restaurant is fab. Highly recommend
4-night trip

10/10 Exceptional

Good hotel
Good hôtel. Good breakfast.
Nicolas, 1-night trip

10/10 Exceptional

Excellent location, clean and friendly
Neil, 3-night trip

10/10 Exceptional

Excellent service and hotel
Cefin, 3-night trip

10/10 Exceptional

Very nice hotel, clean, good food. Restaurant meal excellent.
Lorraine, 3-night trip

10/10 Exceptional

Excellent hotel
Jan, 3-night trip

8/10 Very good

It was a good hotel, price quality ratio was good. I would recommend it
Marc, 5-night trip

10/10 Exceptional

Enjoyed my stay
Marlene, 4-night trip

10/10 Exceptional

Great hotel with great staff. If you are looking for a comfortable hotel in a quiet part of krakow this is your hotel.
Youri, 1-night trip

10/10 Exceptional

A good array of facilities and very friendly staff .
Amanda Jane, 3-night trip

10/10 Exceptional

The staff were excellent, particularly in the breakfast room. Location near the river is pleasant; and it was close enough to easily walk to the Jewish Quarter and Old Town.
Rob, 3-night trip

8/10 Very good

Had a great 2 night stay in Hotel Galaxy. Parking was easy, room was clean. Staff was friendly and nice swimming pool to relax after spending time in Krakau.
Manon, 2-night trip

10/10 Exceptional

Amazing Hotel
Amazing stay with the grandson, easy to get around from the hotel, close to pick up points for trips around the city. Walking distance to Schindler’s factory and Hero square. Chocolate shop inside was a great touch.
Lesley, 4-night trip

10/10 Exceptional

Lovely place!
Lovely place and great facilities. We had so much fun in the pool and the saunas.
Andreas, 1-night trip

10/10 Exceptional

Staff were friendly and extremely helpful. Lovely clean room. Spa was lovely just disappointing that the hot yub was out of use during our stay.
Nicola, 3-night trip

8/10 Very good

Good customer service
Shannon, 1-night trip

10/10 Exceptional

Was great
Oleksandr, 1-night trip

8/10 Very good

It was very good to walk to the city ( about 30 minutes) and to have a pool to swim after the day
Christiana, 2-night trip

10/10 Exceptional

Nice hotel. Near diwntown. Great spa. Good breakfast. On site restaurant, dishes were very tasty
Adriana, 2-night trip

8/10 Very good

I liked location and the fact you have a pool and spa right downstairs and near a mall I very much enjoyed my stay . Only thing is better communication other than that everything was great will stay again :)
Jessica, 2-night trip

10/10 Exceptional

Nice Stay in Krakow
Enjoyed our stay at Galaxy Hotel, Krakow. The rooms were clean and spacious. Breakfast each morning had lots of choice. Would return ourselves and recommend to friends and family.
Angela, 5-night trip

6/10 Good

Easy commute by tram from the town centre. Nice pool, friendly staff. Very busy at breakfast times, some popular items don’t get replenished once gone, eg waffles and pancakes.
Gavin, 2-night trip

10/10 Exceptional

Flott
Flott hotell
Asgeir, 6-night trip

8/10 Very good

The clesnliness of the hotel and swimming pool could not be faulted. Staff were helpful.
sara, 4-night trip

10/10 Exceptional

Great hotel
Erin, 4-night trip