We arrived and was presented with a nice voucher for a free starter if we dined in the hotel resturant. This later turned out to be not a free starter of our choice, but a side of mushrooms, we didn't eat there. The room had no minibar or other four star feeling, no working phone we discovered when we had to call down to ask for heating, turned out this was turned off in the evening and night, so freezing cold. The hotel is very dated, in need of renovation and updating, and the room smelled of BO when we got there, they came up with air freshener. The staff was friendly and helpful, and the reception was nice.