Carbis Bay Hotel & Estate

It was an amazing getaway

We booked a double Seaview room as my brother was getting married here , the room was terrible , the balcony had weeds growing through it , cracked slates , cushions to seats were missing , the chaise longe was badly stained as we're cushions on bed , cracked tiles on bathroom floor , peeling paint on ceiling , dirty marks on wallpaper , doors , walls , dirty skirting boards , the room computer tablet was missing , needed a new mattress as it was bent up at the end of it making it uncomfortable to sleep on , the tea tray took the whole table top up almost so no room to make a drink , TV was plonked on top of too small a drawer unit and looked dangerous . Room was tiny and at a cost of £576 for 2 nights we found was ridiculous . We complained about the state of room to be told that they were going to be doing the rooms up soon but how was that going to help us , also told they were fully booked that night apart from 1 room which was just as bad as the 1st but with no sea view so we had to stay in original room and that was all the manager offered . We were disgusted as we travel a lot and have stayed in some fabulous hotels around the world which have just as stunning views but in much better condition . Would not recommend to anyone and have photos to show . Looking forward to the reply I get from the hotel about my honest and truthful review on here . I can add photos if needed of our room .

We booked a room with sea view which actually had a side window looking over the kitchen extract system and the roof of the Spa with a tiny corner of the beach so the description was correct but you needed to use your imagination to capture the actual sea view The room was very noisy due the the kitchen extract fan and other equipment for the Spa and pool. Which caused destrupted sleep for us both. We did request to move rooms but were offered a smaller and smaller window with no compensation. The staff in the Spa were very friendly and helpful but sadly the rest of the hotel staff were not. Breakfast was very disappointing I requested poached eggs on toast which arrived after 25 minutes With no toast ,I then had to get my own toast .We also requested additional butter twice but after it not arriving we took the butter from an unused table.

Restaurant dinners were disappointing!

Lovely hotel in a beautiful location. However, the hotel is a bit over-priced for what you get - particularly the very small rooms. Would I stay here again. Yes, but I would review other options more carefully to see if I could find something similar at a lower cost.