This property is really special for kids, it has castle and beautiful gardens with nice restaurants and a excellent beach. However, the staff, buffet food, and cleanliness is far from the 5 star mark. The most simple requests, the staff couldn't be bothered. They are only after their tips and that's it. Buffet larimar had too many waiters but not effective, I had constantly to reach out to get a drinkNot all of them, Erika (the gourmet) and Wildiv in reception we really the ambassadors at the property and genuinely care about the hotel. We requested late checked out several times before arrival, everyone says yes no problem at a cost of 50usd but the day of departure arrived and we were left with our