Extremely professional, friendly and helpful staff and management. We came in on an early flight, and they did everything to make us enjoy our waiting time until check-in, including providing us with shampoo, towels and access to the pool area. In addition to that, they speeded up the checkin so we got our room much earlier than anticipated. The pool story repeated itself when we left for a late flight, we could use the pool area and showers as much as we liked after check-out. "You are still our guests!" Nice room, very comfortable bed, perfect location in relation to everything in Darwin. Next time I won't even waste time looking for another hotel than City Hotel Darwin. Thanks!