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Bienville House

3.5 star property
Boutique hotel with outdoor pool, near Canal Street

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bienville House

Suite (French Quarter) | Frette Italian sheets, premium bedding, down comforters, in-room safe
Outdoor pool
Front of property
Lobby
SunDeck Double | Terrace/patio

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Pool
    Pool
  • Laundry facilities
    Laundry facilities
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Fitness center
  • Valet parking
  • Room service
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Multilingual staff
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
The price is $117
includes taxes & fees
$99 per night
Nov 25 - Nov 26

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double Room

Frette Italian sheets, premium bedding, down comforters, in-room safe

Deluxe Double Room

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Down duvet
Frette Italian linens
Private bathroom
Rainfall showerhead
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, in-room safe

Standard Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Down duvet
Frette Italian linens
Private bathroom
Rainfall showerhead
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, in-room safe

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Down duvet
Frette Italian linens
Private bathroom
Rainfall showerhead
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Interior)

Suite (Interior) | Frette Italian sheets, premium bedding, down comforters, in-room safe

Suite (Interior)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Down duvet
Frette Italian linens
Private bathroom
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior King Salon

Superior King Salon | Frette Italian sheets, premium bedding, down comforters, in-room safe

Superior King Salon

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Down duvet
Frette Italian linens
Private bathroom
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (French Quarter)

Suite (French Quarter) | Frette Italian sheets, premium bedding, down comforters, in-room safe

Suite (French Quarter)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Down duvet
Frette Italian linens
Private bathroom
  • 535 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for SunDeck Double

Frette Italian sheets, premium bedding, down comforters, in-room safe

SunDeck Double

Highlights

Deck/patio
Separate sitting area
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Down duvet
Frette Italian linens
  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Balcony

Frette Italian sheets, premium bedding, down comforters, in-room safe

Superior Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Down duvet
Frette Italian linens
Private bathroom
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Bourbon Orleans Hotel

Pool
Pet friendly
Parking available
Free WiFi
9.0 out of 10, Wonderful, (3361)
The price is $134
includes taxes & fees
$115 per night
Nov 26 - Nov 27
Bourbon Orleans Hotel
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About the neighborhood

Map
320 Decatur St, New Orleans, LA, 70130

What's nearby

  • Canal Street - 4 min walk - 0.3 km
  • Bourbon Street - 5 min walk - 0.4 km
  • Jackson Square - 5 min walk - 0.5 km
  • Caesars New Orleans Casino - 7 min walk - 0.7 km
  • Caesars Superdome - 3 min drive - 2.1 km

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 21 min drive
  • New Orleans Union Passenger Terminal - 25 min walk
  • Bienville Station - 3 min walk
  • Canal at Decatur Stop - 4 min walk
  • Canal at Magazine Stop - 4 min walk

Restaurants

  • ‪Felipe's Taqueria - ‬1 min walk
  • ‪Napoleon House - ‬4 min walk
  • ‪Cafe Beignet, Royal Street - ‬4 min walk
  • ‪Chart Room - ‬2 min walk
  • ‪Beachbum Berry's Latitude 29 - ‬1 min walk

About this property

Bienville House

When you stay at Bienville House, you'll be in a fantastic location, just a 5-minute walk from Canal Street and Bourbon Street. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. This boutique hotel is also within just a 10-minute walk of Mississippi River and Caesars New Orleans Casino. Fellow travelers say great things about the pool and comfortable beds. The property is just a short walk to public transportation: Bienville Station is 3 minutes and Canal at Decatur Stop is 4 minutes.

Languages

English

At a glance

Hotel size

  • 83 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 4 PM; Check-in end time: 11:00 PM
  • Express check-in/out available
  • Minimum check-in age: 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only, 2 total)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite valet parking (USD 49.59 per night; includes in/out privileges)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Free use of nearby fitness center

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 25.00 per night, plus a one-time cleaning fee of USD 100.00

Parking

  • Covered valet parking costs USD 49.59 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 10 AM to 10 PM

Policies

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Bienville
Bienville House
Bienville House Hotel
Bienville House Hotel New Orleans
Bienville House New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Bienville House Hotel
Bienville House New Orleans
Bienville House Hotel New Orleans

Frequently asked questions

Does Bienville House offer free cancellation for a full refund?
Yes, Bienville House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Bienville House?
Yes, there's an outdoor pool. Guests have pool access from 10 AM to 10 PM.
Are pets allowed at Bienville House?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 25.00 per night, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees.
Is parking offered on site at Bienville House?
Yes. Valet parking costs USD 49.59 per night.
What are the check-in and check-out times at Bienville House?
Check-in start time: 4 PM; Check-in end time: 11:00 PM. Check-out time is noon. Express check-in and check-out are available.
Is there an onsite casino at Bienville House?
No, this hotel doesn't have a casino, but Caesars New Orleans Casino (7-min walk) and Fair Grounds Race Course (6-min drive) are both nearby.
What is there to do at Bienville House and nearby?
Bienville House has an outdoor pool and a fitness center.
Are there restaurants at or near Bienville House?
Yes, there's an onsite restaurant.
What's the area around Bienville House like?
Bienville House is a short 3-minute walk from Bienville Station and 4 minutes' walk from Canal Street. The local area is considered walkable as well as being good for shopping.

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very Good

Great place but expensive
Business trip to attend a conference in New Orleans. The staff here are very friendly and informative. The rooms are clean and comfortable. My only reasons for not having this a 5-star is that I paid almost $400 per night and the breakfast offerings were only coffee. Doesn’t quite seem worth it!
William, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely impressed
this is definitely what I would consider a luxury hotel. the room was absolutely gorgeous, bed was very comfortable. & was so clean, and we were so impressed. staff was so very friendly and helpful. parking and check in / check out was a breeze. location was perfect and hotel was very quiet. they had a crib available for our daughter and brought it right to our room. will def stay again!
Diana, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Katie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kimberly, 4-night trip with friends
Verified Hotels.com guest review

6/10 Good

Not impressed. Won't go back
I was disappointed. Based on previous reviews I thought I would really enjoy this hotel. I love historic buildings and the room was a nice size but the service was not good. The pool was brown. Our room was never vacuumed. The lobby was small and very lightly decorated. I've stayed other hotels in the French Quarter that keep their lobbies decorated beautifully, especially during the holidays. This hotel had one tree - which was pretty but that's all. The restaurant was never open when we wanted to go. The front desk staff seemed to not care if we enjoyed our stay or not. Unlike other hotels in this area where the hospitality is through the roof.
6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Marla, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel!
Our stay was wounderful. The only thing that would make it better is if their black out curtains blacked out a little better. But nothing to make our stay to uncomfortable. For those wondering, yes the hotel is older but so are most original buildings in New Orleans. If you want an authentic stay then this place is perfect. Our king room was huge and the walk in shower was beautiful. The water gets hot! So be careful there. The parking is not on site but at a neighbor hotel that you can see from the street and it is secure parking. The valet parking is $44+ according to when you stay and what is happening in town. It has a restaurant and bar beside the lobby. This did not disturb our stay. The restraunts around are awsome. Everything is with in walking distance or you can take the trolly. The staff was great and very welcoming every time we left or entered they greated us. Would definitely stay again.
Rachael, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Domingo, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Checked in ac did not work, told them at 6pm it wasn’t working and they said they would send someone to fix it, went out to eat came in at 10 pm and still wasn’t working, called them asked to be moved, they said no they couldn’t but would send someone to fix it , waited until 12 pm no one showed up 84 degrees in room , no help at the desk , said because we booked 3rd party , we would have to contact hotel.com
mark, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

The hotel is lovely. There's always complimentary eater available, as well as cookies and lemonade from 3-5PM. The courtyard was lovely and rather peaceful, except when the riverboat plays its boarding tune, at which time the sound fills the space. Our room was comfortable and pretty quiet facing away from the river. Most of the staff was sweet, conversational, and accommodating, but there was one less than friendly attendant our last full day there. We'd told her that we slept in and therefore needed housekeeping to attend our room (because they hadn't by time we'd returned from an excursion) and she grilled us about have the privacy sign on the door and acted like it was a bother to contact them. They still hadn't cleaned the room when we came back the second time, so we had to ask the front desk for towels. Fortunately, there was a different more accommodating attendant. Their cleaning staff doesn't seem to keep track of which rooms to go back to and who is checking out, because they were also pretty aggressive trying to get in on our last day at about 10AM when the privacy sign WAS on the door and checkout wasn't until 12PM. Otherwise, we definitely liked the place.
Jillian, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The staff was absolutely amazing and helpful! Room was clean and bathroom was recently updated. Would stay again!
Katrina, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Irene, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel in Nola
Amazing hotel! Beautiful and historical and incredibly clean! Loved it. Will definitely be back.
Allison, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

We had a wonderful stay. The BED! We stayed in the king suite very nice. Perfect location to everything. Definitely will stay again.
Sheryl, 1-night trip
Verified Hotels.com guest review

6/10 Good

Well well overrated
So. Very old kind of less good maintenance. The room is equipped with a very old bed and not comfortable mattress the hvac didnt work i could hear every step of the gusts in the room above us Regardless very kind employees and good location I will not recommend it
Ori, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location, great staff especially front desk!
Carolyn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Monica, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Idan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shane, 6-night trip
Verified Hotels.com guest review

6/10 Good

I have been traveling to New Orleans for over twenty years and have usually stayed at Bienville House. I havent been since before Covid. The hotel is good but in need of updating. The lobby has ceiling pieces missing. The furniture in the room was worn and dated. The mattress would roll you into the middle of the bed. There was no shower pressure at all. The staff was very kind and helpful. It’s in a great location. Unfortunately, I will not stay there again.
4-night trip
Verified Hotels.com guest review

8/10 Very Good

Matthew, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Horrible room - no window and freezing g cold
We were able to check in early - that was positive but the front desk person was not friendly. Then we were informed this was an interior room with no window at all. This was never disclosed prior to check in. The room was claustrophobic and there was no way to control the ac that blasted freezing cold all the time. I will never stay here again. The location is pretty good kind of a few blocks from everything. I will never stay here again-
Christine, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Elevator is hot! Water pressure is terrible otherwise a nice place in a great location
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

rachel, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Shower water pressure was okay. Our patio area and hallway are to get to our room, had little to no lighting. Overall old hotel with a spooky secrets. Staff was always very friendly. Shopping and coffee shop near by. Fire station and house of blues right across the street.
3-night trip with friends
Verified Hotels.com guest review