Very friendly staff. The hotel has a charm and is old-fashioned / styled. Would recommend this hotel if you want to stay in central city and also be surronded by history and art at your hotel. Three major major cons is that, since the hotel is old, it has no sound-proofing at all. You can hear (literally!!) every word being said from people walking outside in the hallway, every step they take, people talking from rooms next door, from the street and people in the hallway can hear your entire conversation from the room. It’s located in a high trafficked-street, so you will be disturbed by traffic, police cars, loud music, people and so on. The second con is the size of the room. If you are two people with two large suitcases, you will not have any space on the floor left (double or twinbed rooms). Third and last thing that was not so good is the breakfast. But the hotel staff is friendly and the hotel and the rooms are clean. But next time we will be choosing another hotel because of the noise that kept us up at night and the size of the rooms.