First, they told me the bar closed at 10, so i went to my room to shower and change, and by 9 the bar was closed. Then i went to the store and got wine, and the ice machine was not working. Then the TV remote didn't work. Then the public wifi didn't work, so i asked for the password to the conference wifi, and the night clerk wouldn't give it to me without asking permission from her manager. When she finally got permission, the conference wifi didn't work either. I asked them to comp the room, the clerk said she would talk to the manager, and i never got a response.