When I got there, I had to wait ten minutes to get someone at the counter. After that, they couldn’t find my reservation. Then, they found it and pulled a folded piece of paper from under the desk with my name on it, so the reservation was there all along anyway. Then it gets better. I was given a room key and sent on my way. I get to the room and open the door, for it to be bolt locked and a sweet little girl staring at me wondering why a huge man is walking into her room. Then, go back and get the next room, and this one is very run down, nothing like their pictures. It was also missing the bolt lock on the door, broken down chair in the room, tv had to be reset to work and a broken door to the bathroom. Needless to say I will never go back there again and will avoid any Travelodge location in the future if this is how they allow their franchisees run their businesses.