6/10 Good
Nov 24, 2024
Not the best
We booked a handicapped accessible room for my senior mom. After talking with the front desk, their accessible rooms are very far from the elevators which is a chore for seniors with walkers/rollators.
Our room smelled of cigarette smoke. I had them spray twice but the smell remained. The room needs a renovation. Counter in bathroom creaked when leaned on and the toilet paper roll was hanging by a thread
Main restaurant is not open for dinner. We had to eat a the lobby bar which was noisy and not set up for dining. We were hard-pressed to get anyone's attention to order, to get salt and pepper and refills.
There is also a train that goes by the hotel at least a couple of times at night waking us up and we were on the top floor. Not restful at all. And not warning if train noise. Walls are paper thin and I could hear our neighbors talking through the wall.
While the location is good for tourists I would not stay here again. Definitely subpar for a Marriot.
Debbie
Debbie, 2-night family trip
Verified Hotels.com guest review
