Breakfast service was excellent, however service at the pool bar was non-existant. I called reception a number of times, only to be told the member of staff was on break & we just had to wait! As we left, the receptionist ignored us whilst serving another couple who were taking their time deciding a massage treatment. They even told her to serve us (to call a taxi to airport). Her response, i am serving you, they can wait. We walked out after waiting over 10 mins. Really poor considering she took 2 phone calls whilst serving them, but couldn't call us a cab!