Campeche, Campeche (CPE-Ing. Alberto Acuna Ongay Intl.) - 15 min drive
Airport shuttle (surcharge)
Restaurants
Rincon Colonial - 1 min walk
Loncheria la Lermerita - 7 min walk
Caribe Cocina Popular - 5 min walk
Odisea Cantina & Bar - 1 min walk
Xtabay - 2 min walk
About this property
Hacienda Campeche
Located just 3.9 mi (6.3 km) from the airport, Hacienda Campeche offers a shuttle (available 24 hours). Guests can indulge in massages, facials, or body treatments, and grab a bite to eat at La Guardia, which serves seafood and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a poolside bar.
Languages
English, Spanish
At a glance
Hotel size
14 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in time starts at 3 PM
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
Parking
Onsite parking limited
Transfers
Airport shuttle on request (available 24 hours)*
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 7 AM–noon
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Room service (limited hours)
Traveling with children
Childcare in room (surcharge)
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Facilities
Safe-deposit box at front desk
Library
An outdoor pool
An indoor pool
Spa services
Banquet hall
Accessibility
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Raised toilet seat
Grab bar in bathtub
Lever door handles
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Minibar
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Turndown service
Premium bedding
Free crib/infant bed
What to enjoy
In-room massage
Individually decorated
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi (speed of 50+ Mbps)
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
Dining
La Guardia - Overlooking the pool and garden, this seafood restaurant specializes in seafood and serves breakfast, lunch, and dinner.
Lobby Bar - Onsite cocktail bar.
Fees & policies
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately MXN 200 to 250 per person
Airport shuttle service is offered for an extra charge of MXN 300 per person (roundtrip)
Children & extra beds
In-room babysitting is available for an extra charge
Pets
Pets are allowed for an extra charge of MXN 1000 per accommodation, per night
Policies
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hacienda Puerta Campeche Luxury Collection
Hacienda Puerta Campeche Luxury Collection Hotel
Hacienda Puerta Hotel Campeche
Campeche Hacienda Puerta Hotel
Hacienda Campeche Hotel
Hacienda Campeche Campeche
Hacienda Campeche Hotel Campeche
Hacienda Puerta Campeche a Luxury Collection Hotel Campeche
Frequently asked questions
Does Hacienda Campeche offer free cancellation for a full refund?
Yes, Hacienda Campeche does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hacienda Campeche?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Hacienda Campeche?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of MXN 1000 per accommodation, per night.
Is parking offered on site at Hacienda Campeche?
Yes. Parking spots may be limited.
Is airport shuttle service offered by Hacienda Campeche?
Yes, an airport shuttle is available. The charge is MXN 300 per person roundtrip.
What are the check-in and check-out times at Hacienda Campeche?
You can check in starting at 3 PM. Check-out time is noon.
What is there to do at Hacienda Campeche and nearby?
Hacienda Campeche has an outdoor pool and spa services.
Are there restaurants at or near Hacienda Campeche?
Yes, La Guardia offers seafood and garden views.
What's the area around Hacienda Campeche like?
Hacienda Campeche is in Zona Centro, a short 1-minute walk from Calle 59 and 3 minutes' walk from Baluarte de San Juan.
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 5, 2024
El hotel muy bien ubicado, varios puntos turisticos a una distancia caminable. El restaurant rico y comodo, asi como el area de alberca. Las habitaciones amplias.
Verified traveler
2-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Dec 30, 2023
Beautiful property..we have now stayed at all the haciendas of this group. Each one special abd Beautiful in their own way.
louise
louise, 3-night trip
Verified Expedia guest review
8/10 Very Good
Dec 19, 2023
Beautiful property next to the old city gate - we enjoyed an impromptu concert from the top of the city wall (while on the roof of the hotel!). Pool was awesome (but the water a little cold!). No gym sadly and no breakfast included. Tons of character, but definitely on the pricey side.
Paul
Paul, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Nov 25, 2023
Edith
Edith, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 3, 2023
This is a beautiful hotel combining several old houses in very architecturally imaginative ways (the pool winds between the walls of old houses set in an interior garden). The staff was helpful and attentive. It's the perfect retreat.
Amy
Amy, 1-night romance trip
Verified Orbitz guest review
4/10 Fair
Aug 27, 2023
Marco
Marco, 1-night trip
Verified Expedia guest review
2/10 Poor
Aug 8, 2023
Aime
Aime, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 4, 2023
ESTEBAN
ESTEBAN, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 10, 2023
This is a beautiful property with very nice staff. I think the garden area around the pool can be improved and cleaned up, even used for guest seating. Overall this is an amazing place to stay and the food is delicious.
Paola
Paola, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Nov 4, 2022
Victor
Verified Expedia guest review
10/10 Exceptional
Oct 24, 2022
Great location, beautiful property. The staff is super attentive and courteous. The breakfast options could be a little better, but the bread is baked in-house and it is absolutely delicious.
Elizabeth
Elizabeth, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Apr 29, 2022
Amazing place inside
Oscar Montero
Oscar Montero, 2-night trip
Verified Orbitz guest review
10/10 Exceptional
Mar 12, 2022
Quetzali
Quetzali, 1-night trip
Verified Expedia guest review
6/10 Good
Feb 1, 2022
Hotel badly needs to freshen up. Lighting is poor. No courtesy coffee in the rooom. Limited tv channels. Did not have ESPN to watch the nfl. Bathroom water pressure not stable. Kitchen menu is to be upgraded.
David
David, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 8, 2022
Great hotel
The hotel is beautiful and very well located. The rooms are big and very comfortable. The restaurant is great.
gerardo
gerardo, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 8, 2022
Unique property at the edge of the walled city retaining its antique charm with modern updates. The food and service are great.
Fabian
Fabian, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Dec 15, 2021
Beautiful historic property, an old hacienda in the Centro. Well situated closed by to restaurants and bars but far enough to be quiet. The only draw back was the quality of the front desk service and at breakfast. There was a bar but not staffed. It is listed as a Luxury Hotel but it lacks the right amenities and service. Rooms and communal spaces were spotless though and the pool was a pleasant retrieve from the heat of the day. I would come back
FILIPPO
FILIPPO, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 27, 2021
Loved this hacienda!
We have now stayed at all five haciendas in Mexico under this “Luxury Collection” umbrella: Santa Rosa, San Jose, Temozon, Uayamon, and Campeche and this was my second favorite! The staff was very accommodating with giving us two room options for our family of 5 and even walked with me and my baby and an umbrella to the room when it was pouring down. The food was great and I loved the hotel itself - so beautiful.
Julie
Julie, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 1, 2021
Beautiful property.
Staff needs customer service training. Restaurant needs to improve, Breakfast and Dinner were both oily.
ESMERALDA
ESMERALDA, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 28, 2021
Beautiful hotel in the center of town. The pool makes it a memorable stay for children and adults alike. The hotel and room is easily accessible for handicapped and the staff is kind and accomodating.
veronique
veronique, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 27, 2021
24 hours in Campeche
Jonathan
Jonathan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 23, 2021
Truly exceptional hotel. The staff are phenomenally helpful and friendly, rooms are beautiful with large comfy beds, and the pool is magnificent. Lunch menu is very good. Beef tacos are 👌
Verified traveler
2-night romance trip
Verified Expedia guest review
8/10 Very Good
Jun 20, 2021
Beautiful property in the hard or Campeche
Beautiful property in the hard or Campeche. Rooms need to be renovated.
Andrea
Andrea, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 20, 2021
Great service, beautiful property, good food in restaurant. Would return!