2/10 – Dårlig
23. august 2024
AC is not working
We stayed here for 7 nights, paid a lot for this reservation , the aircondition does not work, it is on 24 degrees all during your Stay and it is the lowest they can put it. If you are from northern europe this is too hot to sleep in! We had big problems with sleeping due to the aircondition not working properly + the aircondition is VERY loud. We had to sleep 4 nights with family due to not being able to sleep there properly.
The Hotel said they would compensate me, they compensated me with 5% refund which isnt even enough to cover Half of the First night! I find the whole service disrespectful and i do not expect such customer service from a 4star Hotel.
From the bath-tub sprinkler there comes out dirt when you use it so We didnt use the bath tub function, only for showering
The pool is okay, its very crowded with a lot of kids, the pool service boys are very helpful and kind, reception staff were very good!
Til Nordmenn: anbefaler ikke da det er alt for varmt på rommet + ventilasjonen bråker noe helt sinnsykt! AC er på 24 grader, det er ulevelig mtp søvn
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