We stayed in Issimo for 1 week. Our expectations were high due to all the nice comments, but we were in for a small surprise. We have travelled a lot, and we have never complained about any hotel or even hostels. We also stayed in Costa Rica in far less expensive hotels, but this time we thought it would be helpful for others to tell about our experiences: The positive things: The hotel has a nice place in the hillside with excellent view over the pacific and rainforest. The rooms are nice, also with panoramic views. There is a small but nice pool area. The negative things: There is no private beach, they have private BEACH ACCESS. This is quite misleading on the hotel add. The beach is nice enough, but the public beach is far better. The breakfast buffet is quite sad, with few options. They dont´t have orange juice as an option?? We even got the message from the waitress one day that they were out of bread!!!?? Is that what they call luxury?? The all over impression of service was not good. The different receptionists didn´t cooperate, and we had two occasions were they had lost keys to the safe or to the door. They found the keys finally, but in the meantime we were suspected for having lost them. The spa is actually ONE small room where you get massage. The massage is though quite nice:) The concluison: this is NOT a luxury hotel, but nice enough. But we still think that you don´t get value for your money in this hotel.