The hotel is lovely. Amazing views and service. However, will we visit Phuket again, for the 5-th time? I doubt it. The airport is a complete disaster, not much of places on the island to visit either. In 2005 I summed that the tsunami must be to blame, but 12 years after it still didn't change much. There are plenty of high profile hotels in Phuket charging way over the Norwegian price level, but it doesn't seem to help the local area, nor the Thai people at all during the last 12 years. Above all - the airport spoils it all, with 1 hour in pass control, then trying to get our credit card out of the ATM machine, it got lost and there was absolutely zero interest from the bank to help us. The hotel goes with the main line overcharging tourist for absolutely everything, especially the transportation from the airport. They actually charge 4 times the regular cost, so you may arrange your own transportation.