4/10 – OK
4. okt. 2025
Hei,
I had a bad experience on your hotel, don’t take me the hotel was fantastic but… the service from one of your employees was awful that almost destroyed my entire staycation. I went to the bar and asked for a drink a beer, was told that I couldn’t pay cash as the hotel is cashless I said that I wasn’t aware of I left my wallet in the room! I said that I could leave the just as garante and go and pick up my card, I was aggressively told that no and he took the pint 🍺 and throw it down in the sink in front of the other guests! That made me feel so little and a shame. As guest that shouldn’t be necessary. I could not going to the when he was there. But other members of the staff were absolutely amazing. I had a chat with the operations manager about it and show her the guy that did it.
Regards
Dos Santos
Saturnino Valerio
Saturnino Valerio, familiereise på 3 netter
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