6/10 – Bra
9. november 2024
Severely understaffed, but beautiful room
Starting with the positive, the place is a small and intimate, good size Riad. Ok location, it is a little walk from the main enter way to the medina (Bab Doukkala) that we were advised to use, which was ok during daytime, but at nighttime we did experience some catcalling getting back from where the taxi had to stop, despite dressing respectfully and trying to be discreet. The Riad itself is beautiful. We stayed in the Yasmina suite which was spacious and beautifully decorated, with lots of natural light coming in from the large windows overlooking the courtyard. Many nice zones to relax in. The rooftop was not much in use and seemed a little neglected during this season, but still beautiful.
Then the negative side. I see a lot of reviews about great service, so I think we might have been unlucky, but the place seemed severely understaffed while we were there. No one to meet us at the gate to the medina to help with luggage as I understand is commun practice, because the person at the reception was always alone. During breakfast we had to wait really long to both order and get the food. One day we needed towels, and went to ask for some, and we could not find any staff at the property at all. When we got a hold of them in general, they were really helpful and attentive, but they seemed a bit overworked as they had to fill several roles at the time.
Sigri Adelsten
Sigri Adelsten, reise med venner på 4 netter
Hotels.com-verifisert gjesteanmeldelse
