2/10 – Dårlig
1. april 2018
A great disappointment in Santa Fe
- the pool is nice, and so is the pool bar staff
- the reception staff are unfriendly, not attentive and does not speak anything but Spanish
- the grounds and the buildings are very nice, old colonial style with lots of antiques
- the guest rooms are very spartan, not even a closet or somewhere to hang a dress or suit
- the management is unfriendly
- forget about the "spa" part - a crummy little room with no service
- our bathroom floor flooded with water from the toilet could not be fixed during our stay
- internet is practically non-existing, even in the reception area
- the free breakfast is nothing to write home about
- all the time short on towels...
- the listing on hotels.com said the Santa Fe attractions (Cathedral, village square, museums etc) is just 1 minutes walk away. The truth is 25 minutes walk, 3 kilometers (10 mins with tuc-tuc). We chosethis resort because of its claimed central location, and was very disappointed! Because of trfic and heat it was not possible to walk to the village centre.
Kari
Hotels.com-verifisert gjesteanmeldelse