The checking process is different as they text you your room # and access code when room is ready. Except at 4pm, when it’s check in time, I needed to call to get my room and access code. The office closes at 5pm, so if I hadn’t called I’m not sure I would have been able to reach anyone for my room info. You don’t enter the hotel to get to your rooms, there is outside access which would have been good to know as we were searching for the entry. The fire station is 4 blocks over, so we heard every time they were dispatched, which was a lot. Room was clean and tidy, some pots and pans to use along with dishes and silverware. We stayed in the 3 bedroom suite. Lots of room.