The Westin New Orleans

Perfekt beliggenhet. Ligger i French Quarter, så er bare å spasere ut til livlige gater. Hotellet var fint og reint. Liten nedtur at det kostet 30 dollar i døgnet for parkering i parkeringshuset.

The hotel was clean and inviting. It had a spectacular view of the River. Our visit was during the Covid crisis, so it there were only two employees working. All activities in the e lobby were closed. I would have enjoyed the chance to experience the circle bar on the 11th floor lobby. Maybe some day they will invite me back.

Beautiful, comfortable, clean.

Very nice hotel, great location in the French Quarter. Most things nearby are still closed of course due to Coronavirus, but rooms were great, plenty big enough, nice view. No room cleaning was offered which was disappointing, since the price was still relatively high.

Very nice experience!!

We had a small hiccup when we first got there. The next morning when I brought it to their attention, they were kind and friendly and took immediate attention by exceeding our expectations!!! They also remained kind and friendly while providing excellent customer service. This hotel is an example of excellent top notch customer service at its finest. Under general manager, Jerry, they understand the industry that they work in and do an amazing job of attending to the needs of the customer. Thank you Jerry for everything!!!

We loved staying at the Westin. Its located within walking distance to the main attractions but far enough from the crowd and noise. Rooms are big and if you get river view, the sunrise view is fantastic.

Great place & great location. Staff was very friendly and helpful. Housekeeping needs to improve. Had issues with timeliness of service, failure to provide some of the standard items (towels, washcloths, coffee, Cramer) on a couple of the days we were there.

Checked in 3hrs. later than supposed to because the room wasnt cleaned yet. Clothes from previous guests were left in the dressers and the bathroom floor was dirty. Then it took them an hour to get our luggage to the room....needless to say very unprofessional!

I have multiple sclerosis and booked and paid for a handicapped room in advance. guess when I arrived I didn’t appear to the guy at the front desk so he switched my room with someone else’s. We just dropped off our luggage and left. Upon arriving back to the room and going into the bathroom to find that it wasn’t accessible to my needs. There is all types of handicaps, some seen and some unseen. (Very disappointing). I had to call them out on it to get my needs met. My inconvenience could have been avoided. A paying customer should have what they booked upon arrival.