4/10 – OK
7. juli 2025
Unfriendly reception at arrival.
I did not enjoy my stay at the Calgary Marriot recently. We arrived to stay frim the 18th of June to the 26th of June but due to some terrible misunderstandings between my husband and I with the reception we decided tovstay fir only three nìghts. When I did the booking I was unaware that it was a third party booking and we were guven three times the costvof the room per night and we were told that the bill would increase everyday because hotels in Calgary were overbooked due to the Rotary Convention happening in town. We felt this was a coʻvert way of getting money out of us and wraping it under a third party booking.
The suite itself was not up to standard as we were Marriot Bonvoy members. Despite finding my name and number as a Marriot Bonvoy member, I was denied any privileges because they claimed we booked via a third party
We have always stay at the Marriot anytime we travelled overseas and recently have not received the usual Marriot Bonvoy hospitality. The last ine I stayed in Melbourne Australia is yet to reinburse money paid for the room we checked out of befor our due date. I am not at all satisfied with the shoddy treatment received from Staff at Calgary Marriot. I hope it had n̈othng to do with the fact that I was racially profiled. I am a Rotarian from Nigeria and I was attending the Calgary International Convention in June 2025.
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