My Story Hotel Charming Augusta

The hotel is very well located, the staff is very friendly, the room is a bit small but renovated, comfortable and clean. My only problem was that my room was facing the staircase, and there was someone making noises and talking very early in the morning for three days in a roll, I communicated to the staff and they said it wasn’t anyone of their members so if I would book again I would request a room far from the stairs.

Fantastic location. Hotel was functional, clean friendly staff.

Excellent hotel, great location, great staff, great value Room was on the tiny side.

Fantastic service and great location we were very happy with our choice Cool shower one morning was only blemish

Great chain of hotels all in the tourism area of Lisbon All in a great location and reasonable prices.

We stayed for 4 nights and I honestly can not recommend it enough. The staff we excellent and very helpful. The location is perfect, right in the centre. The room was gorgeous and even though we were right in the centre, there was no noise from street in the room. They also service amazing breakfast. We will definitely be back and will 100% be booking this hotel again.

Everything great, room was VERY small

Typically when room size is not displayed when viewing Room Information, that is a red flag and this is no exception. Room size is small with no space to place down luggage. I had only a carryon and put on the window ledge. There is padded stool which you can seat on in a corner leaning on the wall and placing your feet on the bed if sitting on the bed all time gives you lower back ache. The hotel is above a restaurant and check-in is the restaurant cashier. There is no lobby, just a narrow hall leading to the elevator. My room was on the 1st floor but with good soundproofing you can't hear the street noise. There is insufficient shelf space in the bathroom. The shower stall is square with sliding doors closing at the corner which screeches everything you close them leaving a gap that shower water will spray onto the floor. Sitting on the toilet your knee hits the paper roll dispenser. No complimentary water is offered. A big tradeoff to be in the Old Quarter. All the restaurants nearby are average tourist restos. To go to the good restaurants you do need to walk 20+ mins. north or west.