Roberts Riverwalk Urban Resort Hotel

Overnattingssted med 2.5 stjerner
Hotell ved elven med utendørs basseng, i nærheten av Hollywood Casino at Greektown

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månedene som vises akkurat nå, er January 2025 og February 2025.
januar 2025
februar 2025

Bildegalleri av Roberts Riverwalk Urban Resort Hotel

Rom – standard, 1 kingsize-seng, ikke-røyk, elveutsikt | Dundyner, safe på rommet, skrivebord og skrivebord for bærbar PC
Lobby
Executive Suites, 1 King Bed, Non-Smoking | Dundyner, safe på rommet, skrivebord og skrivebord for bærbar PC
Utsikt fra overnattingsstedet
Eksteriør

Anmeldelser

5,6 av 10 –

Populære fasiliteter

  • Bar
  • Basseng
  • Tilstøtende rom er tilgjengelige
  • Treningsstudio
  • Røykfritt
  • Vaskeritjenester

Hovedfasiliteter (12)

  • Daglig rengjøring
  • Restaurant og bar/lounge
  • Innendørsbasseng og utendørsbasseng
  • Treningssenter
  • Romservice
  • Døgnåpent forretningssenter
  • Møterom
  • Limousin-/privatbiltjenester
  • Terrasse
  • Døgnåpen resepsjon
  • Peis i lobbyen
  • Safe i resepsjonen

Føl deg som hjemme (6)

  • Ekstrasenger
  • Tilstøtende rom
  • Betalingskanaler
  • Terrasse
  • Daglig rengjøring
  • Klesvaskfasiliteter

Romalternativer

Tilgjengelige filtre for rom
Viser 10 av 10 rom

Executive Suites, 1 King Bed, Non-Smoking

Høydepunkter

Separat sitteområde
Klimaanlegg
Tilstøtende rom
Flatskjerm-TV
Dundyne
Blendingsgardiner
Sovesofa – kingsize-
Hårføner
  • 28 m²
  • Utsikt mot elven
  • Plass til 4 personer
  • 1 kingsize-seng

Rom – standard, 1 kingsize-seng, ikke-røyk, elveutsikt

Høydepunkter

Klimaanlegg
Tilstøtende rom
Flatskjerm-TV
Dundyne
Blendingsgardiner
Sovesofa – kingsize-
Hårføner
Kombinert dusj/badekar
  • 19 m²
  • Utsikt mot elven
  • Plass til 3 personer
  • 1 kingsize-seng

Penthouse Room, 1 King Bed, Non-Smoking

Høydepunkter

Separat spiseområde
Separat sitteområde
Klimaanlegg
Tilstøtende rom
Flatskjerm-TV
Dundyne
Blendingsgardiner
Sovesofa – kingsize-
  • 46 m²
  • Plass til 4 personer
  • 1 kingsize-seng

Rom – standard, 1 queensize-seng, ikke-røyk

Høydepunkter

Klimaanlegg
Tilstøtende rom
Flatskjerm-TV
Dundyne
Blendingsgardiner
Sovesofa – kingsize-
Hårføner
Kombinert dusj/badekar
  • 19 m²
  • Plass til 2 personer
  • 1 queensize-seng

Suite – president

Høydepunkter

Separat sitteområde
Klimaanlegg
Tilstøtende rom
Flatskjerm-TV
Dundyne
Blendingsgardiner
Sovesofa – kingsize-
Privat bad
  • 46 m²
  • Plass til 4 personer
  • 1 kingsize-seng

Riverview Deluxe, 1 King Bed, Non-Smoking

Høydepunkter

Klimaanlegg
Tilstøtende rom
Flatskjerm-TV
Dundyne
Blendingsgardiner
Sovesofa – kingsize-
Hårføner
Kombinert dusj/badekar
  • 23 m²
  • Plass til 4 personer
  • 1 kingsize-seng

Rom, 2 queensize-senger, elveutsikt

Høydepunkter

Klimaanlegg
Tilstøtende rom
Flatskjerm-TV
Dundyne
Blendingsgardiner
Sovesofa – kingsize-
Hårføner
Kombinert dusj/badekar
  • 23 m²
  • Plass til 4 personer
  • 2 queensize-senger

Rom – standard, 2 queensize-senger, ikke-røyk

Høydepunkter

Klimaanlegg
Tilstøtende rom
Flatskjerm-TV
Dundyne
Blendingsgardiner
Sovesofa – kingsize-
Hårføner
Kombinert dusj/badekar
  • 19 m²
  • Plass til 5 personer
  • 2 queensize-senger

Deluxe King, Non-Smoking

Høydepunkter

Klimaanlegg
Tilstøtende rom
Flatskjerm-TV
Dundyne
Blendingsgardiner
Sovesofa – kingsize-
Hårføner
Kombinert dusj/badekar
  • 23 m²
  • Plass til 4 personer
  • 1 kingsize-seng

Rom – standard, 1 kingsize-seng, ikke-røyk

Høydepunkter

Klimaanlegg
Tilstøtende rom
Flatskjerm-TV
Dundyne
Blendingsgardiner
Sovesofa – kingsize-
Hårføner
Kombinert dusj/badekar
  • 19 m²
  • Plass til 3 personer
  • 1 kingsize-seng

Lignende overnattingssteder

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Om området

Kart
1000 River Place Dr, Detroit, MI, 48207

Hva som finnes i nærheten

  • GM Renaissance Center - 4 min kjøring
  • Hollywood Casino at Greektown - 4 min kjøring
  • Ford Field - 5 min kjøring
  • Little Cæsars Arena - 7 min kjøring
  • Caesars Casino - 7 min kjøring

Transport

  • Detroit, Michigan (DET-Coleman A. Young Municipal) – 19 min. med bil
  • Windsor, ON (YQG) – 33 min. med bil
  • Detroit, Michigan (DTW-Detroit Metropolitan Wayne County) – 32 min. med bil
  • Pontiac, Michigan (PTK-Oakland County internasjonale flyplass) – 46 min. med bil
  • Detroit Station - 15 med bil
  • Royal Oak Station - 19 med bil
  • Dearborn Station - 21 med bil

Restauranter

  • ‪Tim Hortons - ‬10 min kjøring
  • ‪Wendy's - ‬3 min kjøring
  • ‪Bucharest Grill - ‬10 min gange
  • ‪Atwater Block Brewery - ‬6 min gange
  • ‪Bai MAI Thai - ‬3 min kjøring

Om dette overnattingsstedet

Roberts Riverwalk Urban Resort Hotel

Roberts Riverwalk Urban Resort Hotel ligger bare 5 minutter med bil fra GM Renaissance Center og Hollywood Casino at Greektown. Her kan du utforske både utendørsbassenget og innendørsbassenget, og du kan bestille god mat på Roberts Riverwalk, som serverer frokost, lunsj og middag. En bar/lounge, et treningssenter og en terrasse er noen andre høydepunkter å se frem til her.

Språk som snakkes

Engelsk

Overblikk

Hotellets størrelse

  • 106 rom
  • Består av 4 etasjer

Ankomst/avreise

  • Innsjekkingen er fra kl. 16.00 til kl. 23.30
  • Aldersgrense for innsjekking: 21 år
  • Utsjekking kl. 11.00
  • Sen utsjekking avhenger av tilgjengelighet

Restriksjoner knyttet til reisen din

  • Sjekk COVID-19-restriksjoner.

Spesielle innsjekkingsinstruksjoner

  • En resepsjonist vil ta imot gjestene ved ankomst
  • Dette overnattingsstedet tilbyr ikke sen innsjekking

Påkrevd ved innsjekking

  • Kredittkort kreves for utilsiktede utgifter
  • Myndighetsutstedt ID-kort med foto kan være påkrevd
  • Laveste alder for innsjekking er 21

Barn

  • Ingen babysenger (barnesenger)

Kjæledyr

  • Kjæledyr ikke tillatt

Internett

  • Wi-fi inkludert i fellesområdene
  • Wi-fi på rommene inkludert

Parkering

  • Inkludert, selvbetjent parkering på stedet

Annen informasjon

  • Røykfritt overnattingssted

Overnattingsstedets fasiliteter

Mat og drikke

  • Restaurant
  • Bar/lounge
  • Romservice på bestemte tidspunkter

Ting å gjøre

  • Biljard
  • Golf i nærheten
  • Segwayutleie/-turer i nærheten

Forretningsfasiliteter

  • Døgnåpent forretningssenter
  • Møterom
  • Konferanselokaler

Tjenester

  • Døgnåpen resepsjon
  • Limousin-/privatbiltjenester
  • Renseri-/vaskeritjenester
  • Aviser i lobbyen (inkludert)
  • Bagasjeoppbevaring
  • Bryllupstjenester
  • Sykkelutleie

Fasiliteter

  • 1 bygning
  • Minibank/banktjenester
  • Safe i resepsjonen
  • Piknikområde
  • Terrasse
  • Peis i lobbyen
  • TV i fellesområdene
  • Treningssenter
  • Utendørsbasseng
  • Innendørsbasseng

Tilgjengelighetstilpasninger

  • Rullestolvennlig
  • Heis

Romfasiliteter

Underholdning

  • DVD-spiller
  • 42 tommers Flatskjerm-TV
  • Premium kabel-TV

Hjemmekomfort

  • Termostatstyrt klimaanlegg
  • Kaffetrakter/tekoker
  • Strykejern/-brett

Sov godt

  • Dundyner
  • Blendingsgardiner/gardiner
  • Kingsize- sovesofa
  • Vekkerklokke
  • Ekstraseng (mot et tillegg)
  • Sengetøy

Selvpleie og baderom

  • Toalettartikler (inkludert)
  • Hårføner
  • Håndklær

Arbeidsutstyr og -fasiliteter

  • Skrivebord
  • Wi-fi (inkludert)
  • Telefon
  • Kontorstol

Mat og drikke

  • Kjøleskap (på forespørsel)
  • Mikrobølgeovn (på forespørsel)

Mer

  • Daglig rengjøring
  • Safe på rommet
  • Tilstøtende rom

Høydepunkter

Spisesteder

Roberts Riverwalk - Denne bistro serverer frokost, brunsj, lunsj og middag. Gjestene kan nyte drinker i baren.

Vilkår og avgifter

Refunderbare depositum

  • Depositum: USD 100.00 per opphold

Obligatoriske gebyrer

Du må betale følgende avgifter på overnattingsstedet ved inn- eller utsjekking (skatter kan være inkludert):
  • Resortavgift: USD 18.00 per person per natt
  • Inkludert i resortavgiften:
    • Bruk av treningsstudio
    • Tilgang til basseng

Valgfrie tillegg

  • Sen utsjekking kan avtales mot et tillegg på USD 50.00 (med forbehold om tilgjengelighet)
  • Mikrobølgeovn er tilgjengelig og kan brukes mot et tillegg på 25 USD per dag
  • Kjøleskap kan brukes mot et tillegg på 25 USD per dag

Barn og ekstrasenger

  • Uttrekkbare senger er tilgjengelig mot et tillegg på 25 USD per natt

Vilkår

Dette overnattingsstedet forvaltes av en profesjonell vert, og overnattingsvirksomheten er knyttet til vedkommendes bransje, bedrift eller yrke.
Overnattingsstedet har rom som ligger vegg i vegg. Disse er imidlertid avhengige av tilgjengelighet. Du kan be om tilstøtende rom ved å kontakte overnattingsstedet på telefonnummeret som du finner i bestillingsbekreftelsen.
Dette overnattingsstedet godtar kredittkort og debetkort. Ingen kontantbetalinger.
Merk at kulturelle normer og regler for gjester kan variere avhengig av land og overnattingssted. Det er overnattingsstedet som har bestemt reglene som er oppgitt.

Også kjent som

Detroit Riverwalk Hotel
Riverwalk Detroit
Riverwalk Detroit Hotel
Riverwalk Hotel Detroit
Roberts Hotel
Roberts Hotel Detroit
Roberts Riverwalk
Roberts Riverwalk Detroit
Roberts Riverwalk Hotel
Roberts Riverwalk Urban Resort Hotel Detroit
Roberts Riverwalk Hotel And Residence Detroit
Roberts Riverwalk Urban Detroit
Roberts Riverwalk Urban
Roberts Riverwalk Urban Resort
Roberts Riverwalk Urban Resort Hotel Hotel
Roberts Riverwalk Urban Resort Hotel Detroit
Roberts Riverwalk Urban Resort Hotel Hotel Detroit

Ofte stilte spørsmål

Tilbyr Roberts Riverwalk Urban Resort Hotel gratis avbestilling og full refusjon?
Ja, Roberts Riverwalk Urban Resort Hotel har fullt refunderbare rom som kan bestilles på nettstedet vårt. Bestiller du et slikt rom, kan du avbestille det inntil et par dager før innsjekking, avhengig av overnattingsstedets avbestillingsregler. Husk å ta en titt på avbestillingsreglene for spesifikke vilkår og betingelser.
Har Roberts Riverwalk Urban Resort Hotel basseng?
Ja, overnattingsstedet har et innendørsbasseng og et utendørsbasseng.
Er det tillatt med kjæledyr på Roberts Riverwalk Urban Resort Hotel?
Kjæledyr er dessverre ikke tillatt.
Har Roberts Riverwalk Urban Resort Hotel parkering?
Ja, ubetjent parkering er tilgjengelig uten ekstra kostnad.
Hva er innsjekkings- og utsjekkingstidene på Roberts Riverwalk Urban Resort Hotel?
Innsjekkingen er fra kl. 16.00 til kl. 23.30. Du må sjekke ut innen kl. 11.00. Sen utsjekking er mulig mot et gebyr på USD 50.00 (avhengig av tilgjengelighet).
Finnes det et kasino på Roberts Riverwalk Urban Resort Hotel?
Nei, dette hotellet har ikke kasino, men Hollywood Casino at Greektown (4 min. med bil) og MotorCity Casino (7 min. med bil) ligger begge i nærheten.
Hva kan man gjøre på Roberts Riverwalk Urban Resort Hotel og i nærheten?
Roberts Riverwalk Urban Resort Hotel tilbyr utendørsbasseng og treningssenter, i tillegg til piknikområde.
Finnes det restauranter på eller i nærheten av Roberts Riverwalk Urban Resort Hotel?
Ja, restauranten Roberts Riverwalk ligger på stedet.
Hvordan er området Roberts Riverwalk Urban Resort Hotel ligger i?
Roberts Riverwalk Urban Resort Hotel ligger ved elven i Rivertown, bare 3 minutter til fots fra Detroit Riverwalk og 8 minutter til fots fra The Aretha Franklin Amphitheatre.

Anmeldelser av Roberts Riverwalk Urban Resort Hotel

Anmeldelser

5,6

6,2/10

Renhold

6,2/10

Personale og service

5,4/10

Overnattingsstedets bygg og tilstand

Anmeldelser

2/10 – Dårlig

Don't let the view fool you, Pass on this hotel,
Yes, the view from the RiverWalk is lovely. Service and property are below sub-par. We waited 45 min in line to check in, multiple parties had issues as the hotel seems confused about amounts to charge if you are a hotels.com customer. A lady in line said that the check in and check out process is always terrible there. We did not stay at the property because the air-conditioners were not working. Hotels.com processed a refund the next day, but we have been waiting on the hotel to process a refund of less that $50 for over 6mths.
Romantisk reise på 1 natt
Hotels.com-verifisert gjesteanmeldelse

4/10 – OK

It was nice interior but could use updating. Staff was friendly and brought us a roll away bed. Also contacted another room with radio on (loud) at 1am. Dislike-walls were thin, rooms on the chilly side until the heat kicked in. Hallways were cold. No “do not disturb” signs. No hotel or TV information in the room. No curtains in the bathrooms as it could possible to see into from another room. Didn’t have any issues with parking. Right on the riverfront which would nice during summer to walk around. Walking distance to a few places to eat which were really good. Don’t come expecting high end service as you get what you pay for.
Reise på 2 netter
Expedia-verifisert gjesteanmeldelse

8/10 – Veldig bra

John, reise på 1 natt
Hotels.com-verifisert gjesteanmeldelse

2/10 – Dårlig

Took one hour and 45 minutes to get in room. Booked 2 months in advance and said they did not have a room. Assigned me a room that was storage Then upgraded me to a suite. NO HEAT. Room was nice but COLD Several guest had no heat!
Reise på 1 natt
Travelocity-verifisert gjesteanmeldelse

2/10 – Dårlig

Management issues at Roberts Riverwalk
This was terrible experience. There was no hot water during the entire seven day stay despite assurances that the problem would be remedied soon. We had to change rooms because the first room was uninhabitable and should not have been rented. There was a "resort" fee added to the bill that was not properly described at check-in. All in all, although the hotel is a nice facility, it was a terrible experience.
John B, romantisk reise på 7 netter
Hotels.com-verifisert gjesteanmeldelse

2/10 – Dårlig

Check in was a nightmare and took way too long telling me a owed money when I paid in full month's ago. No heat in the rooms, tv was blurry, no one tells you anything upon check in like there is a restaurant or anything really that a normal hotel front desk tells you. Plus a resort fee !!! In Detroit let that sink in for min... For the price of this terrible hotel just spend more to stay at Greek town or better yet don't go to Detroit
Waylon, reise på 1 natt
Expedia-verifisert gjesteanmeldelse

4/10 – OK

I paid money for that?
We stayed at Roberts River walk Detroit MI so we could attend the Sunday Night last football field at Ford Field. Our room was still not available when we left to go to game at 6:30pm. We had to get ready in my sister in laws room. When we got back at 12:30am and went to our room, we discovered that the toilet wasn't working and had to be moved to another room (how did house keeping miss that?). They specifically asked at check in (which took 40 minutes), 'You booked through a 3rd party, didn't you?' I was very disappointed.
Bethany, reise med venner på 1 natt
Hotels.com-verifisert gjesteanmeldelse

4/10 – OK

Vicki, familiereise på 1 natt
Hotels.com-verifisert gjesteanmeldelse

2/10 – Dårlig

Perhaps the hotel is normally of higher quality, but during their renovations the room was very uncomfortable. Additionally, it was clear that the room I was placed in had not been used or cleaned in some time. Lastly, it took nearly a full hour in line for check-in before I was able to get keys to my room (I was only the fifth person in line on Saturday afternoon). If you purchase an upgrade to a river-front room, this location may be worth the cost. Otherwise, save the money and find another hotel.
Reise på 2 netter
Expedia-verifisert gjesteanmeldelse

2/10 – Dårlig

broken glass in parking lot took hours for water in shower to drain not enough electrical plugs road to hotel in poor condition not enough towels no extra rolls of toilet paper no tissues wifi and tv reception poor dark hallways
M, reise på 1 natt
Expedia-verifisert gjesteanmeldelse

4/10 – OK

Don't do it!!
It was probably the worst place I had ever stayed! No air conditioning, VERY rude manager (I actually felt awful for the employees trying their best), and the place is soo run down!
Meegan, romantisk reise på 1 natt
Hotels.com-verifisert gjesteanmeldelse

2/10 – Dårlig

Everything was terrible! Hotel is very old and everything in it is old or very cheap. We have a “suite”, it just means they crammed a loveseat in the room. Getting a room with air conditioning is a 50/50 gamble. In the room: no hand towels, no Kleenex, no drinking cups, minimal coffee maker but no coffee, no cups, no sugar, no creamer, stir sticks, every time you leave the room your key entry won’t work. No working phone in the room. Room is very damp and we haven’t even taken a shower, no exhaust in the bathroom, and the overhead fixture is now only an exposed bulb. Check in is not until 4pm, no exceptions!!!! This was the worst experience regarding a hotel and we are in our late 60’s. Highly recommend you don’t stay here or in this bad section of Detroit.
Reise på 1 natt
Expedia-verifisert gjesteanmeldelse

2/10 – Dårlig

This was one of the worst experiences I have ever had at a hotel. We arrived at 1:30 to check in, the front desk said the system was down after waiting for an hour so she handed out numbers for people. Her shift ended and a new worker came in and had no difficulties with the system. However, the first lady didn't tell him about the 8 other people in line, we ended up waiting a total of 3 hours to check in. The room was dirty, service was terrible. They handed out duplicated keys for rooms so people were walking into other people's rooms - two people got robbed while we were there. They handed out a parking pass and said "it's not safe but here you go." I would not recommend this hotel to anyone.
Miranda, reise på 1 natt
Expedia-verifisert gjesteanmeldelse

4/10 – OK

Computer system was down during peak check in time on Saturday afternoon. People were lined up out the door waiting to check in. Took about 1.5 hrs. Hotel also processed a $100 incidental charge on my credit card that I had to call and have a credit issued. Beautiful facility, hope they can overcome these operational issues. Staff were holding up quite well despite the enormous stress of the situation.
Steve, reise på 1 natt
Expedia-verifisert gjesteanmeldelse

2/10 – Dårlig

We arrived at 3:30pm for check-in and waited two hours in line before we were able to check-in. There was one employee working the front desk until 4:15pm. We were told the room had no a/c. This would not have been a problem as it was a cold day, however our room was on the first floor near the hotel entrance, so noise and safety were an issue while having the windows open. We requested a different room but were told they were booked full. In order to try to get another room they would have to cancel our current reservation and we would have to try to call to get another. We had already waited for two hours and had no choice but to take it. The employee commented he knew there was gong to be long check in processes because he had looked ahead on the schedule and saw how booked the hotel was. Sounds like terrible management. They left their two employees out to the wolves. Everyone was complaining. Our room didn’t have a/c nor a remote control for the television. There was a used condom behind one of the night stands which was only found looking for the television remote. There is also an $18 fee for the pool etc that was not mentioned on Expedia.
Jamie, reise på 1 natt
Expedia-verifisert gjesteanmeldelse

8/10 – Veldig bra

Roberts hotel review
Suite was large and airy. Lots of windows. Staff was friendly. Great views of the river. Pool was clean.
Reise med venner på 1 natt
Hotels.com-verifisert gjesteanmeldelse

4/10 – OK

It's An Older Huge Piece Of Property.It Has Large Rooms Which Needs A lot Of Updates. It Has Good Bones. I Can Tell It Was Really Grand In Years Gone By. It Can Be Grand Again. And The Beauty Of It Also Is The Riverfront Is Right Outside Your Window, If You Have A Room On The East Side Of The Building. Or You Can Walk Out The Door, Find A Seat And Enjoy The View. Did I Mention, That Canada Is Across The Way. My Opinion, The Owner Of This Gold Mine Needs The Right Investors, Who Are Willing To Go All In, To Make This Place Grand Again. They Need A Large Staff, With A lot Of Experience In Hospitality. This Place Is Too Massive To Only Have A Skeleton Crew! The People That's Hired To Make Sure The Air Is Running Properly! Unfortunately, I Had To Go To Another Hotel. Because The Ceiling In My Run Was Leaking.so I Was Disappointed, Hot and Tired. I Did Get My Refund Right Away. Thank You! Lastly With All That Said, I Will Not Bash This Hotel. I Believe It Still Has Many Years To Be Great! And Offer A Really Nice Place To Stay. Things Need To Be Put In Place To Bring This Into A Reality (Fruition). If I Had The Money Right Now, I Would Love To Buy It. Before I Checked Out, I Was Thinking About How I Would Decorate. I Would Blend In The Nostalgia Of This Place In A Fresh Look. Each Floor Wood Have A Different Theme With Nice Colors And Décor. I Would Take Out (Urban) And Replace It With Grand! That's The Level In Which This Property Should Be Envisioned....
PeggyGray, reise på 1 natt
Expedia-verifisert gjesteanmeldelse

6/10 – Bra

The Room was horriblr but had a good view, Phone did not work, chair looked like a angry tiger had clawed it
Reise på 1 natt
Expedia-verifisert gjesteanmeldelse

2/10 – Dårlig

Will never stay there again
I was not satisfied with the room it was not clean . The bathroom had a used towels on the sink when we got there , and a used tiowel was laying on the bed .
kevin, romantisk reise på 1 natt
Hotels.com-verifisert gjesteanmeldelse

2/10 – Dårlig

Worst maintenance & response.Highly Not recommend
Worst maintenance and response. Highly Not recommended
sai venkatesh, familiereise på 1 natt
Hotels.com-verifisert gjesteanmeldelse

2/10 – Dårlig

Very deceiving place. Was very dirty. Beds were very uncomfortable. ABSOLUTELY NO AIR CONDITIONING!! They offered to give us 2 fans in exchange. The rugs were very dirty and nasty. Our bathroom was a mess, with garbage still laying around, clearly the rugs were not vacuumed. Our tub would not drain, and also back washed with all sorts of nasty hair filling our tub. My daughter and husband have suffered bed bug bites. ABSOLUTELY NO WIFI in the hotel, except in the lobby. Very poor and deceiving place, yet they want you to pay a RESORT FEE, which in very fine print does it state they want 18 dollars per person.......Was very upsetting for my family. When asked if we can have our money returned, we were told to call the toll free number and that it would be days before we get anything returned to us. I have yet to write a letter to the Better Business Bureau to have this hotels operating license revoked......What a freaken terrible joke this place really is!!!! PLEASE do not stay here.......terrible, terrible, terrible
Roxanne, reise på 1 natt
Expedia-verifisert gjesteanmeldelse

4/10 – OK

PLace Needs Work
I think the Hotel some day will be a nice place to stay but they are in Renoivations - Air Conditioning did NOT work in 75% of the rooms - We had to pay an $18.00 charge for a Pool - Conventions and another fee that would not be happening there in the shape of the Hotel - They booked double people in rooms which got a little scary If the Management will work harder and get more completed it will be good - Now it is not worth the stay
Marsha, familiereise på 1 natt
Hotels.com-verifisert gjesteanmeldelse

2/10 – Dårlig

The Shining (for real)
Basically the hotel in The Shining, had no air conditioning, no towels, bar was always closed, TV's didn't work, phones to call the front desk were broke, everything was either broken or missing. When we checked in there was a sign that said back in 5 min, next day back in 30, when they did show up the girl said don't answer the door if somebody knocks, call the front desk first to see if it's legit, check your toilets and faucets to see if they work, cops knocked on our door when we got to the room, couldn't call the desk cause phone was broke, used my cell, said somebody smelled weed, he was gonna bust the door down, found out it was the people 5 doors down and they we're bringing the drug dogs in, it was 90 degrees in our room and had to open the windows just to breath, bed sheets were the only thing semi- clean in the hotel. I booked this hotel cause it looked historical and was by the riverwalk. But the riverwalk was the only good thing about this hotel. The worst hotel I've ever been to in my entire life. I would have rather slept outside and possibly have gotten robbed. They said they were fixing to do a 5 million dollar rennovation ...yeah 5 million wouldn't even fix the plumbing and air conditioning in this building. or replace the carpet and clean this place. When I finally got towels so we could shower, another guest said "oh u got towels!" ..."we couldn't get any so we used our bed sheets."...stay away from this place, I'm sure it's haunted too.
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2/10 – Dårlig

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2/10 – Dårlig

The TV did not work, some lamps did not work, the tub was dirty, house keeping did not leave new towels but took the dirty one and when the air-condition came on it was so loud that it woke me up every time. I spoke with six staff about my issues and nobody seem to care. Not one issue was resolved.
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