Radisson Blu Hotel Waterfront, Cape Town

Hotel great location and safe and free bus to V@A but can walk day time all safe . Breakfast super nice . Water edge really restful . Staff all just lovely and helpful day and night . If you need the perfect place to stay it here .

Terrible room, didn’t even have a window. Stank of disinfectant. Switches and air con faulty. Absolutely shocking for a 5 star hotel

Amazing staff. Donna Mitchell was amazing andthe room all was great. All the staff lovely

Excellent location, friendly efficient staff, terrific restaurant and nice rooms

Efficient and friendly staff, great breakfast, clean and comfortable room and a shuttle bus to the waterfront. I highly recommend, and will definitely stay here again if i visit capetown.

Fantastic stay

Breakfast service was shocking. Servicing the room was really bad, getting enough towels for everyone was really hard.

My wife and I had an amazing time. Food (especially the breakfast) was incredible. The concierge helped us plan our daily activities. And dry cleaning/laundry service was excellent (used it twice)!

Our stay Was horrible. When we checked in they told us that they will lock our mini bar, because we did not book with them and for that reason they do not have my credit card details. They told me that they will only open the mini bar if I give them my credit card details. Just because out of principle I refused, they went and actually send a person up to our room to come and lock the mini bar in front of my kids. They were confused why the hotel would think we would stole anything. They were not eager to use any of the hotels facilities because they were not sure if we were allowed. They also asked if the hotel would want to search our bags when would check out. We were treated like criminals. The noise at night was also unbearable. There were other guests in two rooms, 308 and 310, who were partying in between rooms and slammed the doors the whole night. I had to eventually walked out and asked them to keep quite. The hotel did nothing and was obviously not even aware, because the cleaner was also vacuuming the carpets at 01:00 am. I also had asked them to stop this as my whole family have not had any sleep at this stage. We were also not helped with our luggage when checking in and had to do everything ourselves in the rain. We have stayed previously in this hotel for 3 nights and in the Radisson Red, but I will NEVER stay here again. It felt like the hotel do not treat the customers the same when using other companies like Hotel.com for the reservations and payments.