Sheraton Indianapolis City Centre Hotel

It was a family trip to see a colts game. Check in was 3pm we didn't get our room til 5. Which means it threw all our plans back and could not go out to eat because the crowd was already there as game time was 7. Disappointed.

This yrip was a Family visit. location was perfect we had a poolside view. But room was very small and sink basin was very low and cracked. We also ordered room sevice eggs had a bizarre taste therefore werent eatin and no one contacted me for changing them.

We had troubles at check in. I called ahead because we booked for Friday and Saturday night, but our flight didn’t get in until 7am Saturday. We wanted to be able to just get to the room by 9 & rest. Though the gentleman on the phone said there would be no problem, check in was not easy. Otherwise it is a beautiful hotel & our stay was wonderful!

The hotel is a bit dated and the walls are thin but the bed was comfortable and the staff was friendly. Great location in the heart of the city.

Was not given details about parking garage usage as a hotel guest and ended up paying $72 total for parking due to the fact that we left for dinner and came back. I asked front desk and all she said is there was nothing she could do.