Sheraton Indianapolis Hotel at Keystone Crossing

Really nice hotel in a good spot. The rooms were nice i wouldn’t say they were brand new but not old. The pool and hot tub were both amazing!

Hidden charges Do I need to say more... Acted as if they were better than us as well

Great stay again!

I was charged for valet parking and no one parked my vehicle I called the customer service desk and the person that answered the phone was so rude and she hung up in my face. I also ordered room service and they told me 30 to 45 mins I call to check the status of the food and the same lady I called to ask about my valet parking answered the phone and was still very rude and nasty over the phone

We had an overall nice stay. Bed was super comfortable, room was clean, and had a nice view from our window. Really appreciated the blackout curtains. Our one complaint was we did not like our room being directly next to the elevator. There was a continuous loud noise throughout the entire night. Would stay here again, but would prefer a room that's not directly next to the elevator.