Hampton Inn Wichita East

The stay started good. Lots of banging doors all night, which happens at hotels sometimes. But the booking info said breakfast. A granola bar isn’t breakfast. I’ve stayed in hotels with out the reputation of Hampton and had decent breakfasts provided even while they were being corona virus safe. If this is Hampton I’ll go elsewhere from now on, and not just because of the breakfast.

Not happy gave away my room

We booked because we wanted a pool and breakfast but the pool and breakfast wasn’t in service because of covid -19. I wish that would have been in website info. Other motels in the state had pools and breakfasts open so I didn’t even think about it not being open.

Our first room there was a plastic butter knife under the sheets. We got moved to another room. There was dog poop on the floor and smoke alarm needed a new battery. The third room we thought was ok till we took a shower in the morning and found someone’s hand towel hanging on the shower curtain. Wallpaper and ceiling was pealing off. Oh I also stood at the front desk at 11pm for 5 minutes to check in. No one was there. Had to use the phone to call the front desk. The man was there just around the wall and didn’t know I was there. If I didn’t already pay for our room on hotel.com we would have left.

The stay was fine. The pool was cold and the hot tub closed so the kis were bummed. Other than that it was good.

I had asked on the app for two queen beds none were available so I got along size and a sofa bed. My kids didn’t all fit in the sofa bed one had to sleep on the couch pillows.

I was very disappointed. This was a trip with a friend and I was looking forward to relaxing in the hot tub that was broken and not accessible

Breakfast was tasty! Staff were extremely courteous, helpful and friendly. Location was quiet. Will stay again.

Short weekend trip. As usual, Hampton Inn was great. Clean, very nice accommodations, friendly service, and competitively priced. Everything you need for a trip. The family loved it.

Disappointed with the stay. When we booked it stated with room amenities refrigerator and microwave. When asked they said only a select few rooms have them, and since we booked through hotels.com they can not give us one of those rooms because of the lower cost we paid. They were not interested in helping their customers. It was also difficult to find someone at the desk during non checkin times. Ice machine was out and all they could say was yes we know it happens sometimes. So they were aware of the issue, but chose not to address it. We’ve always trusted Hampton inn but not after this experience.