Andrew Jackson Hotel®, a French Quarter Inns® Hotel

The hotel is great. Of course it shows it's age, but if you're staying here that's what you're looking for. The manager, Ryan Boudreaux, is wonderful and will do anything to help you. No ghosts for us though... Maybe next time. :)

This was one of the worst properties I have stayed at in a while. I understand that the city is old and the classic old properties have their character. That being said the room doesn’t have to be dirty or neglected. Linens were dirty and stained. It looked like the bed was not Changed. My wife asked me if it was a poop satin. I didn’t want to find out. Visible Dust And cob webs on the chandelier. It looked like there was no regard for the room details. We asked the front desk if they could change the linens the front desk person gave us a set of sheets. The hotel was full so we could change rooms. I finally got them to “walk” us to another property. They have another hotel. We literally had to walk. There was no Uber or cab called. We would have had to actually walk 4 blocks at 10:30 at night with luggage. Needless to say we caught a cab NOT paid for by the hotel. the new property was very nice at the front desk and the room was a little better, when I say little I mean a fraction. The linens were clean at least. They did credit me my parking fee but since I booked thru Hotels they would refund my room rate. Do Not stay at this property if you like a very clean space. I would not recommend this or hotel St. Pierre. Very disappointed. I have a Hotel management degree and have traveled and worked across the country for small and large properties. I typically can tolerate a few boxes not checked but this place Was bad.

This is a very cute boutique hotel with friendly and knowledgable staff. The added touch of breakfast service set this apart for me.

Cute boutique hotel in a historic landmark. Great location. Overall things were lovely, however, in one of room there was no plug anywhere near the sink and mirror which was definitely inconvenient. Also, we had one room upstairs and one room downstairs. The key to the upstairs room was pretty sticky, had to get the gentleman at the desk to help us with it twice. But then we discovered the key to the downstairs room opened the upstairs room quite easily so we just used that key. (We told the staff, hopefully they’ve fixed that as it’s a bit of a security issue.)

This old hotel is so quaint and well kept. Love the breakfast served on a silver platter. Such an nice touch that you do not get anymore in hotels. The staff was very helpful and pleasant. The location was terrific for the French Quarter. I would love to stay there again and would recommend it to friends and family.

This hotel has a lot of character and is in a great location. The staff was pleasant and helpful, and there was always fresh coffee available in the lobby. The drawbacks are the noise level and the room cleaning. Since the hotel is old, there isn’t good insulation, so you hear everything that is happening in the courtyard and the lobby throughout the night. Earplugs are recommended. For the housekeeping, we came to a clean room, but items were missing. One bath towel, no replacement coffee cups after they were used, no replacement water cups, if the continental breakfast was ordered one morning, the order form wasn’t replaced, etc. This caused many trips to the front desk, which was accommodating. It seemed like a checklist would have been beneficial for the staff. The TV remote wasn’t programmed to the TV, and the TV outlet was the only outlet in the room that worked. Nothing was that bad, but nothing deserves a glowing review. IMPORTANT NOTE: There was no safe in the room, and the front desk stated none of the rooms offer a safe. This seems to be against LA laws that were posted on a wall in the room.

We enjoyed our stay at the Andrew Jackson Hotel and we are looking forward to a return visit. The staff was friendly and very helpful. The croissants were wonderful every morning with coffee and brought to our room.

The stay was fine. It's a cute little historic hotel. The location is fantastic, right on Royal in the French Quarter - close walking distance to everything. The staff were all friendly and helpful.

Awesome location. Friendly staff.

When we arived we were gretted at the door by hotel manager Ryan, he opened the door for us greeted us and checked us in. He also told us great stories. In the am Brenda greeted us with two silver trays with croissants little jars of jelly and butter coffee, and a great smile. Our cleaning lady's were great Louise. Went down stairs and Ryan helped me set up our tour for the day. I told Ryan the room was a little warm, looked like the air conditioning was not working. He said I will take care of it or move you to another room. When we came down to take the tour Ryan advised me Maintenance was out side and would look at the problem,I said great. When we rerurned Nate was at the desk, I said do we have air he said yes. Went up to room still little warm. Came back to Nate He apologised, he promised he would take care of it. Ten minnutes later Ryan was at our door with keys to another room. He did not stop at that he took our family to room to see if we approved. We went to New Orleans to celebrate My oldest daughters birthday. I asked Ryan if he new a great resturant ? He sugested Muriell's. We came down stairs to go to resturant and there was Ryan waiting on us an escorted us to the resturant, introduced us to our waitress and took us on a tour upstairs. We had a great experiience grat food. Next mourning we had to leave a day early. Malissa was at the desk she advised us she would need to call a manager to get authority. Ryan came through again.